Personally for me it's their business practices.
They charge too much for their stuff (Way cheaper even at other higher end retailrs (hp) ).
Their Outta state support should be free. The only reason I ever use support is so I can get things repaired. I expect a company to do that for free even if I never purchased support.
Just two of my personal opinions.
Edit: Oh and if you're using a school's After Affects. Be careful. I had a teacher get scolded for using her personal laptop for her classroom (She had attendance software etc on it). They said that she can't do that. Not sure about your state/country but that's the way it was here.
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