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Geek Culture / Please HELP! Invincible Adware!

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That C++ Nerd
18
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Joined: 30th Dec 2006
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Posted: 12th Sep 2009 18:45 Edited at: 12th Sep 2009 21:50
EDIT: Someone help! (See my newest post)
Discovery:


For the past few weeks there's been quite an abundance of adware infecting my internet-connected computer. This is the primary reason why I don't want to hook up my good computer to the net, just in case my anti-virus fails me.

(FYI, here's the spec of the "infected" computer)

(And here's the spec of the "better" computer; irrelevant)


Anyway, the adware infecting my computer is pretty nasty. Here's a rundown of the situation.

- Replaces search links on Google and Yahoo! with adware links.
- Disables right-clicking in Firefox (but only after adware is seen)
- I tried removing it with BitDefender Total Security 2009. The infections were detected and removed, be appeared again on the close of BitDefender.
- Neither BitDefender or ZoneAlarm seem to actually delete the infection, as the adware comes back on the close of either program.
- I tried clearing my cookies, but it eventually came back (after a day or two).
- Often installs the virus PC Anti-Spyware 2010 on my computer.
- An .exe called "braviax.exe" is repeatedly installed in my Windows directory.
- Removing any of the already known files results in their re-installation.

Screenshots
Searched for TGC

The URL will seem okay.

I click it...

This one isn't even that bad. At least this time it doesn't install any virus.


Any ideas that can help me will be GREATLY appreciated. So, does anyone have any ideas?

Thanks in advance.

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lazerus
17
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Joined: 30th Apr 2008
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Posted: 12th Sep 2009 18:54
Spybot search and destroy will burn the little bugger...

"I thought what I'd do was, I'd pretend I was one of those deaf-mutes..."
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Jimpo
20
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Joined: 9th Apr 2005
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Posted: 12th Sep 2009 18:55
From past experience, if you can find out the name of the Adware, you can probably download a small program made just to remove it.

If that doesn't work, you can try: http://onecare.live.com. I had an Adware I couldn't remove, and that was the only anti-virus that was able to permanently remove it. Although it used to be free and run from inside your web browser, but it looks like they are charging for it now.

Venge
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Location: Iowa
Posted: 12th Sep 2009 18:56 Edited at: 12th Sep 2009 18:57
Are both of your spyware programs up to date? I use AdAware and Spybot Search and Destroy on my system, I don't think it would hurt to try those too in case it's a problem with your programs. I've never had to deal with anything like what you have, though, so maybe someone else will have better advice.

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Fallout3fan
16
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Joined: 9th May 2009
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Posted: 12th Sep 2009 18:59
I need some help too my computer has a computer virus on it and it hasn't been deleted for a month

Im a making a game soon..
That C++ Nerd
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Posted: 12th Sep 2009 19:02
All of my anti-virus programs are up to date.

Thanks for the tip guys, but Spybot S&D won't work for some reason. I'll make sure to try AdAware now.

Your signature has been erased by a mod because it's too big--- 300k!?
That C++ Nerd
18
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Posted: 12th Sep 2009 21:49
It turns out I've got the nasty Win32.trojan.tdss

Traits

- Replicates itself after deletion
- Stops the user from installing any new anti-malware software
- Only a small handful of anti-virus' detect it
- Only AdAware, Malwarebytes, and Spybot can detect it completely
- AdAware is the only anti-malware tool that can run after infection
- The natural virus file (a few .DLLs) can't be seen by the Windows UI in any manner.
- Often infects the registry and root access

HELP! HELP!

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Jeku
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21
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Joined: 4th Jul 2003
Location: Vancouver, British Columbia, Canada
Posted: 12th Sep 2009 21:55
If your virus scanner can't kill it, it's usually best to format/reinstall the OS.


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NeX the Fairly Fast Ferret
20
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Joined: 10th Apr 2005
Location: The Fifth Plane of Oblivion
Posted: 13th Sep 2009 00:47
If you know the files you need to get rid of, either boot into DOS and replace manually or use your Windows CD to do a repair installation which does not touch the Documents folders but wipes the Windows directory.

xplosys
19
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Playing: FPSC Multiplayer Games
Posted: 13th Sep 2009 02:41
I do this for a living and have successfully removed what you have twice in the last week. It is indeed very tricky and heavily protected. I was not able in both cases to remove all the offensive files with the OS running. What I had to do was remove the hard drive, attach it to another system, and run my antivirus/antispyware programs on that drive. In both cases they were completely cleaned of all infections.

I have found simple programs like AVG and SuperAntiSpyware to be effective when used this way.

Best of luck.

Brian.

AdrianoJones Wannabe
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Location: Ontario, Canada
Posted: 13th Sep 2009 02:43
Quote: "If you know the files you need to get rid of, either boot into DOS and replace manually or use your Windows CD to do a repair installation which does not touch the Documents folders but wipes the Windows directory."


Yeah, or if all else fails backup your data on a portable hard drive or a USB stick and reformat Windows.
-Adrian

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Seppuku Arts
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Location: Cambridgeshire, England
Posted: 13th Sep 2009 02:52
Back-up and reinstall if you're incapable of removing it - it's a much more guaranteed solution, though not always desirable. A decent Internet Security package I think might help you, normally saying paying a little bit of money out each year to protect your computer can give you piece of mind is a good way to go, or at least I found my experience from switching from freebies to Kaspersky has improved.

Van B
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Location: Sunnyvale
Posted: 13th Sep 2009 04:51
MalwareBytes anti-malware. It's free and actually fixes the problem. Seriously give it a try, it's fixed these issues on 5 or 6 PC's at work.


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That C++ Nerd
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Posted: 13th Sep 2009 16:19
Thanks for the help guys.

EDIT: I just thought about using Bart's Windows Live CD. I've always used live CDs to fix problems like this. I don't see why it couldn't in this situation.

I probably will reformat just to be safe. Does repairing the Windows directory wipe the registry? Last time I repaired, it wiped my registry clean. I know exactly how to back up my registry in regedit, but sometimes infections can reside in the registry itself. I'll back it up anyway.

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