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Geek Culture / itunes issue

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Mazz426
17
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Joined: 4th Feb 2008
Location: Edinburgh
Posted: 7th Jun 2010 21:04
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hello, i've been wondering lately my itunes crashes during the processing of a file after a purchase, this is just for music, and forces it to close erasing all history of the purchase, excluding the charge. this means that for the last... 20 odd purchases i've had to the 'report a problem' and have them mail me the file. i wanted to know is there a fix, i'm just about to try uninstalling itunes and reinstalling it, and if anyone else has had or is having this problem let me know how you fixed t or what doesn't work, thanks

zbrush 3D model thread:http://forum.thegamecreators.com/?m=forum_view&t=166698&b=3
pixologic thread:http://www.zbrushcentral.com/showthread.php?t=86900
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zeroSlave
15
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Joined: 13th Jun 2009
Location: Springfield
Posted: 7th Jun 2010 21:30 Edited at: 7th Jun 2010 21:30
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I don't use itunes, but reinstalling would be my first choice. Make sure you don't get rid of any tunes you have downloaded, though. (I'm not sure how itunes affects your library when you uninstall it.)

Good luck!

My green thumb grew the tree my Trojan War horse was crafted from. With roses in our pockets we rally round the tombstones. Ashes to ashes, we all fall down.
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SikaSina Games
17
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Joined: 5th Dec 2007
Location: Reading, UK
Posted: 7th Jun 2010 21:58
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Uninstalling iTunes doesn't remove your music library, it is left in $USER$\Music\iTunes\iTunes Music. But yeah, I recommend you re-install, otherwise it may be an internet error by my best bet.

-SSG

--=. ,=--
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Phaelax
DBPro Master
22
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Joined: 16th Apr 2003
Location: Metropia
Posted: 7th Jun 2010 23:33
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Reinstall would be my first choice. As SikaSina said, it won't remove your music. I would, however, consider backing up the iTunes xml file if you have more than a few thousand songs. This way, you won't have to reimport everything.

If you still have issues, I'd ask on the Apple forum and hopefully they don't delete your post if they don't know an answer.


"Any sufficiently advanced technology is indistinguishable from magic" ~ Arthur C. Clarke
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