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Geek Culture / HELP! I need some SERIOUS virus help!

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DJ Almix
19
Years of Service
User Offline
Joined: 25th Feb 2006
Location: Freedom
Posted: 30th Jul 2010 00:09 Edited at: 30th Jul 2010 00:24
I just got rid of a virus that prevented me from browsing the net, it was this AntiVir virus. It prevented me from using the net and other programs by giving a fake warning about the program being infected. It kept saying I had like 100 viruses. I believe I got rid of it completely by using Malwarebytes' Anti-Malware. Now the only problem is all my net work adapters don't show up in the control panel and I still always get this symbol . It says network status unknown and I can only see them in device manager. I have Wi-Fi and an actual Ethernet cable plugged into my computer yet nothing still comes up.







SikaSina Games
17
Years of Service
User Offline
Joined: 5th Dec 2007
Location: Reading, UK
Posted: 30th Jul 2010 00:43 Edited at: 30th Jul 2010 00:43
By the sounds of it, it has disabled your network managing service . Go to Start and search "Services" and select it to run it. Now check that the following are running:
-BITS
-Human Interface Device Access
-Netlogon
-Network Connections
-Plug and Play
-Remote Procedure Call (RPC)
-Simple TCP/IP Services
-WLAN Autoconfig
-Wired Autoconfig

Make sure they are all running. If you still don't see your devices, then go onto the BIOS by restarting and hitting the BIOS key (usually DEL). Check on there to see if the ports are recognised. If so, then continue to Windows and open Task Manager. Look under Processes and see if there are any unfamiliar processes with odd name eg. hriwya or tckip. If you see any and their description is odd or the same as the name, end the process. See if the problem is resolved after that .

-SSG

DJ Almix
19
Years of Service
User Offline
Joined: 25th Feb 2006
Location: Freedom
Posted: 30th Jul 2010 02:50 Edited at: 30th Jul 2010 02:51
It's not system specific because because I have 2 OS's on my computer Windows Vista (this is what I'm posting from) and Windows 7 (no internet), but now I keep getting this message when I activate a lot of the services you said to activate:


SikaSina Games
17
Years of Service
User Offline
Joined: 5th Dec 2007
Location: Reading, UK
Posted: 30th Jul 2010 21:01
Have you tried it in Safe Mode? It sounds like something's blocking the services from starting. Have you checked the processes too?

-SSG

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