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Geek Culture / [LOCKED] Do you hate being tech support for everyone?

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Dodga
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Posted: 17th Nov 2010 23:13
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People know I'm good at computers, and it's like the first thing they do when they have an issue is not even try to figure it out, "just call Daniel"

It's so irritating, especially when they want it for free. And they want free tech support forever.

Most irritating is my brother for even the simplest things like downloading updates for games has to have me help him figure it out. It's like they just shut off that part of their brain because they know they don't have to think about it if I'm here.
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lazerus
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Posted: 17th Nov 2010 23:25 Edited at: 17th Nov 2010 23:26
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Yeah, i was asked to walk 2 miles to a relatives to help them install a printer. The pouncy stick up there bum types tbh so I say no, im a stuck up little s' who dosnt deserve there acknowledgement after 'all' they've done for me. (nothing, ever...)

Tomorrow ill be finding out what ram my firends laptop uses and can handle, then ill have to shop around for some, and tell him where to buy it. Fun.

Though for most people now, i charge them. The way i see it, they can go a tech shop and fork out £100's or they can give it to me for £35 on most maintinence. Virus's and window's repairs ect.

So yeah, your not alone mate

Worst one ive came across was a ram-splosion + PSU, i got new ram + PSU for him and he never paid for it, even after he was told about the costs. He eventually did after 2 weeks of being hounded by everyone.


http://lazerus-reborn.deviantart.com/
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Master Man Of Justice
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Posted: 17th Nov 2010 23:26 Edited at: 17th Nov 2010 23:27
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lol when my sister needed help on the pc i would tell her to do it herself.

With other family, i do it and they feed me lol.

If its someone else i usually say up front its 10 bucks an hour.

Or, i usually tell them a set price.

Reinstalling Operating systems has to be the most painstaking task,(unless its your own, in which case you should always have a copy of your HDD and then you can format your current one, and copy your backup onto your primary)

reinstall OS: $20
minor bug that takes you a few minutes:$5
setting up a new piece of equipment:$5-10
Virus: $10-$20 depending on how bad

Just say it up front and they will usually like those prices and not be disappointed.

I wouldnt charge close family members, they usually have a way of paying you back in some way.

If its like, your uncles third cousin, treat them like a customer.

Keep in mind, these prices do not include parts cost or travel.

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PAGAN_old
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Posted: 18th Nov 2010 00:13 Edited at: 18th Nov 2010 00:18
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my job is being tech support for everyone. and whats worse my managment pressures me to rip people off which dosent always go very well

but people still pay me even if they are some people i know who asked my help

the wost time is when this guy wanted to install arabic version of windows. i dont speak it

dont hate people who rip you off,cheat and get away with it, learn from them
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lazerus
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Posted: 18th Nov 2010 01:44
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Windows updates, Optional updates, launguage packs, arabic.

Sorted. Similar situation with a french friend


http://lazerus-reborn.deviantart.com/
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PAGAN_old
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Posted: 18th Nov 2010 01:58
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well for this one you need more than just a language update you need an entire language version of windows so completley everything will be in the language you want.

dont hate people who rip you off,cheat and get away with it, learn from them
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wind27382
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Posted: 18th Nov 2010 02:26
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yes I'm everyone tech support and design support. even people who are friends of friends. I even get weird request like friends of friends asking me to build the next facebook for free and they will break me off later.

I try to tell everyone I'm a digital artist and not a programmer but they say you use computer all day you must be coder.

wind
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Quik
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Posted: 18th Nov 2010 07:34
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I dont find this annoying, I find it nice to actually be needed and be able to teach someone something^^I have 2 friends whom when they get a comp problem, they call me, and iam trying to teach them something while helping them.

Like i said, I enjoy feeling "needed"


[Q]uik, Quiker than most
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Brk_oth
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Posted: 18th Nov 2010 07:50
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Im more like Quik, it can be enjoying feeling "needed" plus I seem to love teaching people things, even if they dont want to learn
BUT it gets very annoying when I really need to be doing something else.

No signature found...
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PAGAN_old
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Posted: 18th Nov 2010 10:11
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i know the thing where everyone assumes i am a programmer. Many people when they hear that i work fixing computers immediatley ask if i am a hacker? then i just tell them that i just repair equipment thats all

dont hate people who rip you off,cheat and get away with it, learn from them
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TheComet
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Posted: 18th Nov 2010 10:54 Edited at: 18th Nov 2010 10:54
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Yeah, my brother is REALLY annoying... Last day he got this new game, and he called me down from right upstairs, ripped me away from my work, just to ask

Quote: "How do I install this game? Is it "Install_Game.exe"?"


*face-desk-palm-wall-other palm-table-hot cooking plate*

TheComet

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Darth Vader
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Posted: 18th Nov 2010 11:44
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I used to hate having to ask people for money! Then it used to be,
"Can you fix etc etc?"
"Sure can but it will cost you!"
"Oh but aren't we friends?"
"Yeah but it's still my time!"

Now I work at a computer/console repair workshop and just direct people there.

Immediate family however I could never bring myself to ask for money! Just chocolate and lots of love

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PAGAN_old
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Posted: 18th Nov 2010 16:13
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Quote: "
*face-desk-palm-wall-other palm-table-hot cooking plate*"

other than your avatar this quote gives away the fact that you are an invader zim fan (me too)
anyway sorry for the offtop

An old friend of mine from america who isnt very good at computers but he understands basic stuff about hardware and generally isnt a very stupid person when it comes to that stuff. he can proboly build a computer if he tried but knowing me as the "computer genius" since i am really into computers and stuff he likes to torment me by asking me all these completley ridiculous things about computers and making these really obviosly stupid comments about stuff like " Hey Since i am buying this PCI express card, i looked at my computer it has some pci slots but a pci express cards should work on a PCI slot right?" "if i get a virus i should use the fdisk command right? like my windows will be good as new after that right the viruses should be gone" and "pfft my intel GMA card is much better than the 8800GTX, it has more megabytes. the 8800 has like 512 while my Intel GMA has 1512 mebagytes also my videoram is shared so it has to be better" also knowing that i am a mac hater he makes up all these completley ridiculous reasons why macs are better like "well everyone has a mac they are so stylish so they have to be better because everyone has one right?"
At one point i thought he was serios which made me wanna rip out my hair and bang my head against a brick wall but then i learned good times we had

dont hate people who rip you off,cheat and get away with it, learn from them
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The Slayer
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Posted: 18th Nov 2010 20:49
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Quote: "*face-desk-palm-wall-other palm-table-hot cooking plate*"

Hahahaa, that made me laugh.

Quote: "I dont find this annoying, I find it nice to actually be needed and be able to teach someone something"

Yeah, I know what you mean. If I can help someone with their PC problems, I'm happy to do that, but only if they respect me and don't take me for a fool.
I used to help out my own brother when he had PC troubles (which he mostly caused by himself), and he didn't have to pay me anything. When it's for my own family, I tend not to ask anything, except love and respect. But, my brother started to ask MONEY whenever I asked something from him.
Seriously, that is one of the lowest things I know. If I don't want to get payed for doing something for him, than why should he ask me to pay him the other way around?? That's not what I call respect.

Cheers

Slayer rules!!! Yeaaah, man!
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Dodga
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Posted: 18th Nov 2010 21:27
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I definitely don't mind being tech support for people as long as they don't expect me to be their permanent tech guy. What pisses me off is when people want it for free every time, and when they act like I have no life and because I'm always on the computer anyways, I'll love to repair their computer. Almost like, "well thats what he does, so he'll love it"
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Quik
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Posted: 18th Nov 2010 22:24
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free isnt a problem for me, for once, i go to school, for second i aint pro, and for third, I dont have to do the hardware lol xD just say, my friend got a virus, i reinstall windows for him/her, you know, problems like that^^ but i still count that in, and thats the kind of stuff i can do for free for a friend because.. well, what else is friends for?


[Q]uik, Quiker than most
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Dodga
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Posted: 18th Nov 2010 22:31
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Friends are there to support you and never ask for anything back
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DevilLiger
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Posted: 19th Nov 2010 01:01 Edited at: 19th Nov 2010 01:03
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i just get annoyed by computer noobs in my life for asking me how to install a game they got from the store or how use the computer or how to use Internet Explorer or what can i do with a computer? I don't want to be mean, but were you livin' in a rock? lol i'll show them the basics, but when it gets ridiculous afterwards than i get extremely annoyed especially when i help many people in the same room and they're not paying attention and having to repeat myself to each individual. after that they're still confused. we're not talkin' about a kid, but this guy is over 18 and never cared to use the computer. he doesn't even know what it is used for other than typing papers. XD anyways this guy was lost on saving favorites in IE for the whole night. yeah i just told him at the end of the night that don't call me i'll call you. also just fool around with it and you'll get it. i used to get calls from my friend back in high school like crazy. yeah he called me back that night even though i told him not to call and i'll call him.lol....yeah when i came home from school and his house he called when i just barely opened my front door. what are the odds of this guy? other than that as the years go by i never ran into a person who was superconfused about computers...

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thenerd
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Posted: 19th Nov 2010 02:14
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One of my friends asked me how he could install a game he pirated. That irritated me. I don't get why so many people I know pirate stuff, it makes me want to rip out all my hair!!!!

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PAGAN_old
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Posted: 19th Nov 2010 02:44
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because they have no credit card to buy games online, and they live in a crappy town which dosent have any stores that sell games. i used to live in that kind of town in america

dont hate people who rip you off,cheat and get away with it, learn from them
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Fatal Berserker
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Posted: 19th Nov 2010 02:49
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Quote: "because they have no credit card to buy games online, and they live in a crappy town which dosent have any stores that sell games. i used to live in that kind of town in america"

Lol, thats not the reason for pirating. Thats just an excuse.

And, why shouldnt you help your friend? Sure charge if its some random jack, or someone u never see. But charging a friend? Thats just low, if hes a good friend in time he will return the favor anyway.

Smoke me a kipper, ill be back for breakfast.

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thenerd
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Posted: 19th Nov 2010 03:41
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Quote: "because they have no credit card to buy games online, and they live in a crappy town which dosent have any stores that sell games. i used to live in that kind of town in america"

Our town is not at all bad, most of the town is pretty rich. We have a number of game stores, just some people from the poorer areas can't afford to buy anything...

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PAGAN_old
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Posted: 19th Nov 2010 03:56
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well the town i used to live in is also pretty rich. exept there is nothing for kids/teenagers to do there at all. the only things they have are restaraunts, insurance companies, dentists offices, a few pharmasies and thats pretty much it. nowhere for young people to hang out without getting yelled at or kicked out. Its the kind of place where cops do nothing exept for arrest skateboarders and opress kids who are just bored and have nothing to do

dont hate people who rip you off,cheat and get away with it, learn from them
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thenerd
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Posted: 19th Nov 2010 04:13
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Well, our town is relatively small, so we know all the cops by name, and know their kids...

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Eminent
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Posted: 19th Nov 2010 04:22
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I would have to learn 10000 cop names and possibly 15000 cop children so no thanks.


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wind27382
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Posted: 19th Nov 2010 04:28
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I pirate therefore i am. that is my response to the question of why we pirate things. I just finished watching a downloaded version of skyline. it sucked.

wind
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PAGAN_old
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Posted: 19th Nov 2010 04:55
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moscow has more police force than the entire federal army lol. Pretty much anyone can get into the police force, theyll take anyone without question. i actually considered joining to work as a security guard but then decided not to

dont hate people who rip you off,cheat and get away with it, learn from them
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Dodga
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Posted: 19th Nov 2010 05:11
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Check this out:
Stealing, you remove a physical copy of an item.

Pirating: Chances are if you're pirating you dont have the money to buy the software anyways. If I had the money to pay for the software I use I would, but I don't so they wouldn't get a sale anyways. I dont think anyone pirates out of extreme desire to rip companies off. The ONLY reason I pirate is because I'm broke and can barely afford to eat. If I was rich I would buy every piece of software I wanted, it's easier and has extra benefits like tech support.

Also look at it this way? If I pirate say photoshop, get really good at graphic design and get a job, what software do you think I'm gonna have the company buy?

Pirating is a great marketing tool as well, and people have been pirating for as long as we can remember and software companies never suffered.

Now if it's something like TGC where they don't make a whole lot of money and the software is like 20 dollars, I'll gladly buy it. And this shows in the pirating community as there are practically no TGC items available for pirating.

Just my schpill. Money is just a number in a computer anyways, we need to go back to the way it was before the federal reserve jacked up the economy with their funny money.
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lazerus
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Posted: 19th Nov 2010 11:58
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Quote: "I pirate therefore i am. that is my response to the question of why we pirate things. I just finished watching a downloaded version of skyline. it sucked."


Stupid pirate is stpuid.

IF your actually stupid enough to pirate something, then you never, ever brag about it. ESPECIALLY HERE. Its like the retards are out in force when these threads creep up. I actually enjoy your work aswell


http://lazerus-reborn.deviantart.com/
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thenerd
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Posted: 19th Nov 2010 12:41
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Doesn't matter how you try to justify it. Pirating is still illegal.

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Benjamin
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Posted: 19th Nov 2010 13:32
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Quote: "We have a number of game stores, just some people from the poorer areas can't afford to buy anything..."


Well at prices like 70€ it's no wonder they can't afford to buy games. I have no sympathy for companies that charge such prices.
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PAGAN_old
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Posted: 19th Nov 2010 13:40
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they jack up the prices to pay for the DRM software and to cover losses of pirating which leads to higher prices for games which causes even more pirating because now even more people cant afford games. Its just gonna go up from here like a black hole, the more you feed the black hole the bigger and more powerful it becomes.

dont hate people who rip you off,cheat and get away with it, learn from them
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Quik
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Posted: 19th Nov 2010 14:20
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Games are too expensive, I dont give a shoe about the DRM, I SHOULDNT HAVE TO PAY FOR OTHERS MISFORTUNE, WHEN I BUY A GAME I BUY THE GAME, NOT THE COPY PROTECTION SOFTWARE.


[Q]uik, Quiker than most
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TheComet
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Posted: 19th Nov 2010 15:46
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Quote: "Doesn't matter how you try to justify it. Pirating is still illegal."


In Switzerland, downloading illegal data is legal

TheComet

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Isocadia
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Posted: 19th Nov 2010 15:54
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Nobody can say what's illegal and what's not, since it depends on the country your in.

As The Coment stated, in switzerland it's legal do download illegal data.

Here in holland, it's legal to smoke pot and have 3 plants of it at your house, while almost everywere else it's illegal.

So I don't think you should come saying that pirating is illegal, I'd rather call it immoral if you pirate something you could have bought in the first place. If you can't afford something/can't get acces to a credit card for online payment, I think you should be allowed to pirate. Ofcourse the moment you can afford such games, you should buy them to repay the games you pirated ( seeing as most games nowadays are way overpriced, that compensates ).

And, as a friend of mine once stated: For each game I buy, I pirate 3. Because a good game that used to cost 15 euro's ( WC3 etc ) now costs 60.

Isocadia
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Image All
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Posted: 19th Nov 2010 16:05 Edited at: 19th Nov 2010 16:08
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Quote: "One of my friends asked me how he could install a game he pirated."


i'd be all "sure i'll help you install it for fifty dollars"



and as for pirating, i once pirated a game just to have it but i'm past that stage. the last game i pirated i only did to test and see if it worked on my computer; it worked so i bought it on steam. i only did it because there was no demo, and if it hadn't worked i wouldn't have been able to play the pirated one anyway.

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Quik
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Posted: 19th Nov 2010 16:24
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Quote: " cost 15 euro's ( WC3 etc ) now costs 60."


WC3 definitly doesnt cost 60 euro! it still costs 14:99, looking at Battle.net!

Quote: "and as for pirating, i once pirated a game just to have it but i'm past that stage. the last game i pirated i only did to test and see if it worked on my computer; it worked so i bought it on steam. i only did it because there was no demo, and if it hadn't worked i wouldn't have been able to play the pirated one anyway."


sick how some comapanies (Crytek) wishes to charge us for Demos aswell isnt it?


[Q]uik, Quiker than most
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Isocadia
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Posted: 19th Nov 2010 16:41
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@Quik: I meant that a new game as good as WC3 now would cost 60 euro's ( SC2 )
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Quik
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Posted: 19th Nov 2010 16:47
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Good, thought u had lost ur mind for a second there! XD butyes, 60 euros for a mediocre game or even an awesome game IS too much


[Q]uik, Quiker than most
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thenerd
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Posted: 19th Nov 2010 20:55
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Actually, I can't really criticize people who pirate, because I've pirated one or two things myself, even if I did buy them after the fact. However, I'm totally against someone pirating and then selling pirated copies to earn money...

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wind27382
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Posted: 19th Nov 2010 21:05
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to defend myself I have never pirated any software from the game creators I actually purchased them. i did download 3d studio max, z brush, real flow, etc. but as i do more freelance and get better at programs i go back and buy them. it's the same with dvds i constantly download the movies but go out and buy the copies anyway. ( then delete them)

i have still purchased over 1000 in software. I just downloaded everything I can get my hands on but i do go back and purchase them as i make more money so i think pirating is good if you have good intentions behind it. I was also given access to a 7000 dollar program so I do get things legally it's just if the only thing I want to do is learn it I download it first.

going to finally buy z brush at the beginning of the year.

wind
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Jeku
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Posted: 21st Nov 2010 10:59
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@wind27382 - I'd suggest you quit bragging about being a pirate. We don't take lightly to people like that around here and the mods have been known to slap or ban them. The fact that you'd brag on a site devoted to independent software development just boggles my mind.


Senior Web Developer - Nokia
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Fatal Berserker
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Posted: 21st Nov 2010 16:57 Edited at: 21st Nov 2010 17:02
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PS. Anyone who actually pirates on this forum should be banned. Especially if you pirate indie games... Since there are actually people on this forum you could be robbing off of.

Smoke me a kipper, ill be back for breakfast.

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Dodga
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Posted: 21st Nov 2010 17:59
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Anyone that has a problem with pirating needs to get off their self righteous high horse.
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thenerd
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Posted: 21st Nov 2010 18:38
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Quote: "Anyone that has a problem with pirating needs to get off their self righteous high horse."
Why? I know it can't be stopped, but you're cheating the people who made the game, who could be just like you. I certainly wouldn't want people pirating my games...

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lazerus
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Posted: 21st Nov 2010 19:05 Edited at: 21st Nov 2010 19:10
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Quote: "Anyone that has a problem with pirating needs to get off their self righteous high horse. "


You sir, probably lost the respect of most this forum. Pirating as a whole screws everybody. You pirate any media, the industry then has to take into account the loss of sales and raise the prices. Indie developers however, dont have that luxury once there game is cracked and torrented, there pretty much screwed, So excuse the 99% of the people on this forum for 'being on a high horse'

I swear, it's like there remtarded for even admitting they pirate, but then actualy try and defend it and disrespect people for doing the right thing. Its hilarious.


Edit; Strangly enough, this topic was about the abuse of the tech savy generation by immediate people in our lives. Why is everyone whining about piracy all of a sudden? Make your own thread and watch it get locked like all the other threads.


http://lazerus-reborn.deviantart.com/
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Fatal Berserker
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Posted: 21st Nov 2010 20:32 Edited at: 21st Nov 2010 20:32
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Roflmao.
You own a corner shop and you are making some nice money.
Then kids start coming in and start swiping your candy and other goods.
You loose your income, and you say that manager is on a 'self righteous high horse.'?

Get lost.

Smoke me a kipper, ill be back for breakfast.

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Jeku
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Posted: 21st Nov 2010 20:35
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Quote: "Anyone that has a problem with pirating needs to get off their self righteous high horse."


I made an iPhone game and it had a 90% piracy rate. So, no, I'm not going to get off my "self righteous high horse"


Senior Web Developer - Nokia
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Quik
16
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Joined: 3rd Jul 2008
Location: Equestria!
Posted: 22nd Nov 2010 00:35
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Quote: "You own a corner shop and you are making some nice money.
Then kids start coming in and start swiping your candy and other goods.
You loose your income, and you say that manager is on a 'self righteous high horse.'?"


more likely, The kids has a copy machine, copies all the candy in the shops and walks away

see they didnt take it, but you still lost a lot of money

no wait actually, half of your custumers do this, so u loose a LOT of money


[Q]uik, Quiker than most
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jasonhtml
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Joined: 20th Mar 2004
Location: OC, California, USA
Posted: 22nd Nov 2010 01:36
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I can't believe so many of you are trying to justify pirating because you think video games are expensive. If you don't have money, get a job. $50 - $60 for 20+ hours of entertainment is CHEAP! That's no more than $3 per hour. If you watch a 2 hour movie in the theaters, you spend at least $8 (usually more). And you can play many games these days for 40+ hours.

For indie games, you're usually paying less than $20 for 10+ hours of play, which is even cheaper than commercial games. If you are pirating these, that is just disgusting and disgraceful.

Playing video games is NOT a right. If you seriously don't have the money, then you should be doing something productive instead. Spend your money wisely, and stop being a pirate.
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