Quote: "========= Please enter your reply ABOVE this line =========
Hello,
A staff member has replied to your question:
Hello,
Thank you for contacting Steam Support.
As with most software products, we do not offer refunds or exchanges on games, DLC or in-game items purchased on our website or through the Steam Client.
Please review Section 4 of the Steam Subscriber Agreement for more information.
http://www.steampowered.com/index.php?area=subscriber_agreement
We will make an exception and refund preorders as long as the request is received prior to the release of the game. This only applies to preorders purchased from your account, preordered titles received or sent through the Steam Trading system cannot be refunded.
Technical support for this title is handled by a third party support department - please follow the instructions below to contact the support provider to troubleshoot this issue:
Title: From Dust
Link: http://support.steampowered.com/kb_article.php?ref=4700-ROSN-2703
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I wonder if they think I'm stupid.
Quote: "IF YOU ARE A RESIDENT OF A EUROPEAN UNION COUNTRY, THE ABOVE PARAGRAPH MAY NOT APPLY TO YOU."
Is scrawled all over it, because dun dun dunn.
We have statutory rights that override your convoluted contracts,
(I was going to break out into a song but meh)
Short line i will not be going to ubisoft Mr steam. You sold it, you take responsibility.