After working in a phone shop for the past 11 months, here's my take on it...
iOS is undoubtedly simpler to use than Android, though it's also more locked down and less customisable. iOS also has more apps than Android (500k vs 250k) though fewer of these are free on iOS. Like many people have said, it does FEEL better when compared to low/mid range Android phones. They'll both do everything you need, including a bunch of things that you didn't know you needed.
That said, there are several things I dislike about the iphone, the first of which are the lock-ins. By lock-ins, I mean features/quirks that discourage people from buying another sort of smartphone after owning an iPhone. These can be as subtle as the smaller SIM, so you can't easily switch to another phone, or the fact there is no way to get your contacts off your iPhone onto a device that is not an iPhone. No 'copy to SIM' nor 'copy to MicroSD', nor 'sync with Hotmail/Facebook/Gmail'.
You also pay about £150 more up front/over your contract for the iPhone when compared to equivalent Android hardware... and because there's no MicroSD card slot it's another £100 if you think you might need an extra 16gb.
What do you get for this premium price, surely there's that famed apple service? Well there is, but only for a year, but don't despair, you can extend it to a 2 year warranty (standard to every other manufacturer) for an extra £60, as long as you buy it before the year's up. Great deal, it's not like there are any major flaws that are not covered by the warranty...
...such as a screens that's made of glass that seems to shatter much more readily than every other manufacturer's gorilla glass screens. But your screen replacement from Apple will set you back £140. Please note that you can buy a screen replacement from a third party, with everything necessary to do the job yourself for under £15. You can pay someone to do it for you, including parts and labour (it takes less that 20 minutes) for £35.
The iPhone revolutionised the world of telecoms, and it's a great product, but I'll stick with my cheaper, more powerful, futureproofed Galaxy S2 thanks.
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