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Geek Culture / I am currently in need of fast feedback on Internet Service Providers please [within 2 days]

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MrValentine
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Posted: 17th Oct 2011 04:47
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OK So some of you have heard me going on about having my new shop open soon... and well today I should have the BT engineers [or should I say the franchise guys] coming around to install the line... now I am looking only to test drive the connection and so was looking to pick out a supplier that offers a trial period like 3 months and then a rolling contract... so far I know of BeThere.co.uk but I am sure there are other offers out there... eventually I will be looking to do line bonding... and BeThere offers this... so any others I might want to be aware of?
thanks in advance...

If all else fails I will take up BeThere and run their trial to test drive their service quality and also test the line and then comit to a yearly contract to bring the cost down... and should I need it I will jump onto the line bonding band wagon... [for those thinking bonding? what? its where I/You take out 2 phone lines from BT [the main infrastructure company] on my business contract and then contact BeThere to setup both of these to work as 1 therefore giving me the combined speeds of both the lines for both upload and download... the average line speed in the area of my shop is reported to be around 19Megabit, so my sweet overpriced cisco router should get me a nice speed they also work as having just 1 IP, I will get a static IP with the service so yay... also the standard single line comes with a static IP so i did not forget about that.

below is something that should put a smirk on your face... well those who get amused at a company getting Megabyte and Megabit mixed up [added the extra bit below as code so not to give away the joke too much.]

Quote: "[for those confused its because 1 megabyte is 10 megabit {roughly} - and the average UK telephone line supports an average 0.448-2.5Megabit - whish is well... tiny in comparison say peak 0.220Megabyte] -this is relating to upload speed by the way-
"


***RANT START***
got to love it when someone gets Mbps and MB/s wrong

http://www.talktalkbusiness.co.uk/store/business-broadband/broadband-only/

click the video and listen to the woman talk... love the datarate fact >.<

Business grade router? its the same they send to any house... plug it in and you are connected... hmm debateable...
***RANT END***

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Dextro
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Posted: 17th Oct 2011 09:21 Edited at: 17th Oct 2011 09:21
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http://www.rinkworks.com/stupid/cs_stupsales.shtml
Sadly, salesmen and marketing are rather prone to make this kind of "mistakes".
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Fallout
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Location: Basingstoke, England
Posted: 17th Oct 2011 09:44
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Quote: "got to love it when someone gets Mbps and MB/s wrong"


I cringed too. A clear sign that the marketing department doesn't actually understand anything other than photoshop and dreamweaver! As for your actual question, I can't help. What shop are you opening though? Is it in the red light district? If so, I'm there!!!


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Fluffy Rabbit
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Posted: 17th Oct 2011 09:53
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It's good to hear my future distributor talking about how he can't get a fast enough internet connection to host his dedicated server.
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Fallout
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Posted: 17th Oct 2011 10:14 Edited at: 17th Oct 2011 10:15
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@Dextro

I was enjoying that link btw, until I got to this ...

Quote: "I was in the Mac section of a huge chain computer store when a salesperson mosied over from the PC section to help an older couple. I suppose the Apple salesperson was at lunch or something.

Salesman: "Can I help you?"
Customer: "Yes, we were looking at buying a new computer."
Salesman: "Well, we have plenty to choose from."
Customer: "We were looking at these."
Salesman: "Oh oh, well, these aren't computers. These are Macintoshes."
Customer: "They act like computers."
Salesman: "You can't do anything on a Mac. No Internet email, and it doesn't even have a Pentium in it."
Customer: "These get Internet."
Salesman: "That is not real Internet. That's mac.com."
Customer: "Oh I see, but isn't this Yahoo?"
Salesman: "No no, these are not computers. Now, if you'll follow me, I'll show you some nice Sony laptops that have Bluetooth. That means you can have wireless Internet anywhere in the world. It works on satellite technology."
Later, when the salesperson went to look something up, I approached them, took them back over to the Mac section, and sold them an iMac and an iPod mini.

Two days later, I got a call from the store and was offered a job. The couple had called in for their customer service survey, and apparently the store was impressed with the nice things they had to say. As for that sales rep -- well, I have his job now."


... then I realised there was no way the store could've got this phone number. So it's all a load of made up rubbish!!! (Even if the stories themselves do happen all the time). Can't read it anymore, knowing they lied to my poor innocent mind.

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MrValentine
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Posted: 17th Oct 2011 10:19 Edited at: 17th Oct 2011 10:23
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@ Dextro
love that link gonna read more later when I am waiting on BT

@ Fallout
Quote: "What shop are you opening though? Is it in the red light district? If so, I'm there!!!"


sorry old pal... nope not there... but its a computer repair shop with support services and upgrades and new systems etc... have a website for it already but needs more work done to it but just got preliminary data on it for time being...

@ Fluffy Rabbit
nono this is just for the shop lol my hosting is provided by a huge company with 50,000MBit connectivity, so do not worry about that

EDIT

@ Fallout
Wish Comet did that for me... i even went through the interviews and the one person who could have helped me get the job didnt... it turned out they prefered people with no sense in what they are selling... so this story is way too true aside from the last bit... but the cashier person probably spoke to him after the sale... not in my case I have sold over £750 of goods while being in store as a customer simply bumping into other customers and advising them properly... I love IT and Computing and all things tech... but HATE IT when someone gets misssold something.

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Fallout
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Posted: 17th Oct 2011 11:31
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Sounds like you're in the right business then mate. It's a shame my neck isn't in your woods else I would pop in and take a look when you're open. As for the stories, yeah, at least they are based on all true stories.

PC World ... gah ... I learnt from a young age to ignore everything they say. I remember trying to buy more RAM back in the day when there were DIMMS and SIMMS etc. and the guy advised me to buy completely the wrong type. Not to mention every bit of hardware (everything) has some sort of problem with it. I remember setting up networks with coax cables and t-pieces (old 5mbps net cards), and the guy assured me I needed ethernet (this was in the early days of networks), and kept trying to sell me RJ45.

It reminds me how much knowledgeable PC stores are actually needed.

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MrValentine
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Posted: 17th Oct 2011 11:38
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There are pictures of the shop in work-in-progress state online on my website, I am just waiting for someone to ask for the url lol...

It shocks me til this day after 14 years how little has improved in high street stores regarding knowledge in IT... not just computers... 'this is a 42" plasma TV screen its super cool you should buy it because its SONY and its huge" [label says Samsung - LCD]

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TheComet
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Location: I`m under ur bridge eating ur goatz.
Posted: 17th Oct 2011 11:57
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Quote: "Wish Comet did that for me... "


...At your service?

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Fallout
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Posted: 17th Oct 2011 12:02
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Quote: "I am just waiting for someone to ask for the url lol"


Let's be havin' em then!!

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Seppuku Arts
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Posted: 17th Oct 2011 12:10
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Quote: "... then I realised there was no way the store could've got this phone number. So it's all a load of made up rubbish!!! (Even if the stories themselves do happen all the time). Can't read it anymore, knowing they lied to my poor innocent mind"


Some reason I am reminded of American Pie: "So I rang this girl last night asking for her number...".

However, if the dude was a regular customer with his details on file then maybe there is a santa claus.

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MrValentine
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Posted: 17th Oct 2011 12:39
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@ Seppuku Arts 'Clause'

@ All

http://gallery.akaneaya.co.uk

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Fallout
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Posted: 17th Oct 2011 12:56 Edited at: 17th Oct 2011 12:58
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It would appear MrValentine murdered a hairdresser and stole her shop, but has yet to decorate over all the evidence!

Edit: Or have you rented the back room of a hairdressers?

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MrValentine
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Posted: 17th Oct 2011 13:10 Edited at: 17th Oct 2011 13:16
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hope the map tool clears up the hairdresser cabople...

http://www.avalanchecomputers.co.uk

EDIT

Corrected link...

The funny thing is... I also work at 'The Palace Hotel - Manchester' funny world I live in no?

EDIT

@ Fallout
Yeah pretty much

its roughly 7.5x3.5 m2

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Daniel TGC
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Posted: 17th Oct 2011 13:18
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If you're in a cable area just go with virgin, as far as I'm aware (and I'm getting it installed this Saturday so I'll let you know) they double your average BT Network speed. At least that's what I'm hoping. My upload speed has been awful, it takes hours to upload video's, and at an average upload rate of 0.16 it's no surprise. My downloads have been reasonable at around 4Mb on a long extension cable, and I've had up to 6Mb if I park the router next to the socket.

Having said that I'm supposed to be in an 24+ area, so that's not too good when you look at the advertised speeds!

Here's hoping virgin will sort it for me!
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MrValentine
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Posted: 17th Oct 2011 13:23
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Thanks Daniel, at home this line I am currently on... will be on phone from today onwards I guess... I get around 15Mbit here...
but only because i use my own router... the bundled O2 router only ever got 13Mbit
Cable... hmm no idea how to check but Virgins website says phone line only for the area... and umm does Virgin have business broadband for cheap?

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WLGfx
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Posted: 17th Oct 2011 16:19
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I've been a sky customer for many years. Where I live now I get a download speed of 3.5Mb/s with an upload of 80Kb/s. Although I'm happy with that it's not exactly the 20Mb broadband they say they have but at least they put in the adverts, "upto 20Mb broadband".

However saying that, the last place I lived and had Sky, I lived less than half a mile away from the exchange and was getting download speeds of 13.5Mb/s. Can't remember the upload speed though but I'm sure it's faster than where I am now. With the Sky package that I am on it costs me £7.50 a month and is truly unlimited (so they say).

Talk talk is cheap also but they're customer services either make you laugh a lot or you will get very frustrated at them.

If I won the lottery and could afford it then I would swap over to Virgin as the reviews and stability are apparently very good.

Failing all of that, get a monthly contract with any mobile company and get a dongle.

For me, Sky is cheap and cheerful. Just remember to tell them every 6 months that you're leaving them and they'll give you a few months free of something...

Mental arithmetic? Me? (That's for computers) I can't subtract a fart from a plate of beans!
Warning! May contain Nuts!
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Seppuku Arts
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Posted: 17th Oct 2011 16:48 Edited at: 17th Oct 2011 16:51
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I'd concur with Dan the Man. We had Virgin when we rented a house as students as we could use their fibre optic broadband, it was affordable, fast and reliable.

Unfortunately living back with my folks I live in a small village, therefore anything we get isn't great - we've got Sky TV, so we've got a nice package that includes broadband, before that we had BT and we didn't have a great experience with them. Living in a small village I get <2.0mbps down, if I'm lucky (late night browsing) I'll get more. It actually took us a long time to get broadband in our village, so we had 56k dial-up whilst everybody else had a nice speedy broadband (or at least what was speedy for then)...so my experiences here of service providers here is perhaps a bit dated.

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MrValentine
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Posted: 17th Oct 2011 19:06
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bearing in mind, it needs to be a business service, not residential

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Dextro
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Posted: 17th Oct 2011 19:11
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@Fallout:
Some of them sound plausible, and some of them sound made up, I agree.
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Da_Rhyno
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Posted: 17th Oct 2011 19:12
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Wow, Val I thought your shop was already running.
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MrValentine
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Posted: 17th Oct 2011 19:28
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it is, just not yet >.< [was that one too cryptic?]

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