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Geek Culture / [LOCKED] My harddrive is... Gone?

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Slayer267
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Posted: 6th Jan 2012 00:30
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Okay so I recently got my computer back from repairs from Bestbuy. Guess what? I have 1 hard drive. So I took it back. They fixed it and now its gone again... I don't want to go back! Can you guys help me?

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Indicium
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Posted: 6th Jan 2012 00:51
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They stole your harddrive? o.O

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Slayer267
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Posted: 6th Jan 2012 00:52
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No way!

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yohan12
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Posted: 6th Jan 2012 02:10
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Quote: "No way!"

Uhhh how many did you have before, are you sure your drive wasn't just partitioned before you took it back

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Slayer267
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Posted: 6th Jan 2012 02:41
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Had 2 500gb. Now 1... I opened the computer and found that there are 2 hard drives... Now i'm confused!

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Neuro Fuzzy
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Posted: 6th Jan 2012 02:47
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Quote: "Had 2 500gb. Now 1... I opened the computer and found that there are 2 hard drives... Now i'm confused!"

wut

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Hodgey
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Posted: 6th Jan 2012 02:49
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So are you saying that you have two physical hard drives in your computer but the Windows (or whatever OS you're using) only reports one?

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Slayer267
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Posted: 6th Jan 2012 02:54
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yes

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Dark Java Dude 64
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Posted: 6th Jan 2012 03:07
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Are they plugged in to the motherboard properly? I know how to build a computer but i dont the exact details on the connectors and whatnot, but it seems to me it would make sense to check that they are both plugged in... Or perhaps when the OS booted it didnt see one of the drives, if that's the case then restarting may help... Also, when the comp is on, do you know if both drives are spinning? Not sure what else could be wrong with them...

I hope you get it fixed!!

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yohan12
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Posted: 6th Jan 2012 03:07 Edited at: 6th Jan 2012 03:09
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Go into disk management and look at how many drives are listed

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Slayer267
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Posted: 6th Jan 2012 03:10
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Okay 2 internal harddrives listed. One is... Blank...

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Dark Java Dude 64
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Posted: 6th Jan 2012 04:55
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Hopefully they didnt delete your info. If they did, hopefully you can do something about it.

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bitJericho
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Posted: 6th Jan 2012 11:07
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Quote: "Hopefully they didnt delete your info. If they did, hopefully you can do something about it."


Haha, good luck.

Next time, don't go to best buy. Go to a store where the employees and customers are treated right. I would suggest going to a small business owner who's been around a long time. Talk to friends who might know about them and get some feedback. Checkout reviews.

Finding a computer repair guy is like finding a doctor. You don't go to walmart to get a checkup do you? Don't give your computer, the computer that you manage your finances on and have much of your digital life on, don't entrust that to just anybody.


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The Zombie Killer
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Posted: 6th Jan 2012 11:16
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I had this problem on an XP computer before, what OS are you using and also try reading it in another computer.

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Slayer267
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Posted: 6th Jan 2012 18:23
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I'm using Win7 Professional

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Slayer267
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Posted: 6th Jan 2012 21:57
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Pic of HDD management attached

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bitJericho
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Posted: 7th Jan 2012 00:43
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you may just need to assign it a drive letter. Right click on it for your options.


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Slayer267
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Posted: 7th Jan 2012 03:10
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Can't do anything when I right click :\

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old_School
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Posted: 7th Jan 2012 06:58 Edited at: 7th Jan 2012 06:59
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Wow all I can say. First off Best Buy should of did their job to begin with. Second Jerico is right go to a computr shop next time. Third if it was me gettin back a broken drive such as your describe. Id first load up a old win98 boot disc and run FDISK to repartion. Then format using command format C: /s and wait about 3 or 4 hours. A low level format can fix just about any drive. If that failed, Id contact best buy corp or their store manger about the cost of a new drive which they owe you.
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Kevin Picone
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Posted: 7th Jan 2012 07:10
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Quote: "Okay so I recently got my computer back from repairs from Bestbuy."


I'm curious as to what your original problem was ?


Hmm, I wonder what's coming in 2011?
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Slayer267
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Posted: 7th Jan 2012 07:13 Edited at: 7th Jan 2012 07:14
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I put in the wrong restore disk...
I accidentally put disk 3 instead of disk 1...

EDIT - EPIC MISTAKE LMAO hahaaha

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SpyDaniel
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Posted: 7th Jan 2012 12:40
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I seriously can not understand your motives, you are extremely puzzling.

Restore discs usually give you a warning before continuing with the operation, it will ask you if you are sure you want to continue. So you are saying you just skipped every thing it asked and pressed the continue key? From the sounds of it, you formatted both your drives and best buy are not to blame here. Be more careful next time.
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Benjamin
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Posted: 7th Jan 2012 13:52
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Quote: "I accidentally put disk 3 instead of disk 1..."


I doubt it would simply accept the wrong restore disk.



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Slayer267
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Posted: 7th Jan 2012 15:53
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No no no! The computer works but the one hard-drive doesn't. Its a new one that Best Buy put in!!!

Quote: "I doubt it would simply accept the wrong restore disk.
"


Used Bios. Blaster Worm has struck again! So I changed the start-up order to have the CD Drive start first

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old_School
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Posted: 7th Jan 2012 18:18 Edited at: 7th Jan 2012 18:20
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Well there is no wrong way to plug in a SATA drive, so I suggest you take it back and ask for a refund on all services and go to a real computer repair shop.

Edit:
Hmm check the jumper pin settings CS is not a real option or a option that should be used unless Master or Slave will not work.
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Slayer267
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Posted: 7th Jan 2012 18:44
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Okay fixed it Also - Can a mod lock this?

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