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Geek Culture / Smart Packer Pro virus?

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MTC Music
19
Years of Service
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Joined: 11th Sep 2005
Location: Montreal
Posted: 26th Aug 2012 18:37
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Hi all,

I am currently trying out the Smart Packer Pro trial version with Windows 7 but every time I try to build, my antivirus alerts me that there is a virus and deletes the temp. If I build with the antivirus deactivates, everything works fine, but as soons as I turn it on again, it deletes the exe that I built with Smart Packer.
This is a serious concern if I distribute my software built with Smart Packer and my customers have that same problem on their systems.
My question is, is this a bug with the trial version? Did anyone else who uses Smart Packer experience this? The program looks great and works great with the antivirus disabled, but all my customers will likely have aniviruses on their system and wiil therefore be unable to run my software if I create it with Smart Packer.
Any ideas?

Thanks
Tom

www.mtcmusic.ca
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lazerus
17
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Joined: 30th Apr 2008
Location:
Posted: 26th Aug 2012 18:44
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What AV are you using?

Portfolio; Arthiccup.com
Lazerus Reborn on Polycount and a few other places.
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Kevin Picone
22
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Joined: 27th Aug 2002
Location: Australia
Posted: 26th Aug 2012 18:59
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Quote: "but all my customers will likely have aniviruses on their system and wiil therefore be unable to run my software if I create it with Smart Packer"


The AV software is most likely a returning a false positive. All the major AV's have a submission process, where you upload/email the EXE and they check it. It's likely the AV hasn't seen too many packed exe of this type, so it takes a 'play it safe' approach. Anyway, once you submit, they'll look into it and amend the AV definiations if need be. Meaning it won't panic the next time it see such a file.

There's also some more generalized web based services, where you upload a file and it checks for hits across various mainstream AV's. Letting you know, if it's something none of them like, or if it's just limited to a this particular one.


Mobile Platforms Are Coming
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Aaron Miller
19
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Joined: 25th Feb 2006
Playing: osu!
Posted: 26th Aug 2012 20:08
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Quote: "There's also some more generalized web based services"

Is there a particular web service you like out of these?

Check out my website! - Blog
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MTC Music
19
Years of Service
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Joined: 11th Sep 2005
Location: Montreal
Posted: 26th Aug 2012 21:36
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I'm using Symantec Endpoint Protection. I know it takes a really long time for AV companies to accept a repquest approval of somethignthat their software sees as malicious. Problem is, will my customers have the same problem? I also think it's an isolated incident with Symantex Endpoint, but this seems to be the software of choice for educational establishments here in Quebec and my software will mostly be used in schools (educational games).

It's a frustrating problem because I really like Smart Packer and all it has to offer.

www.mtcmusic.ca
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MrValentine
AGK Backer
14
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Joined: 5th Dec 2010
Playing: FFVII
Posted: 27th Aug 2012 05:38
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This

http://forum.thegamecreators.com/?m=forum_view&t=159609&b=2&msg=2159408#m2159408

or this

http://www.vaseemvalentine.co.uk/for-windows-based-devs/

will help explain what I am talking about...

Add the folder to your Exclude folders within your antivirus...

unfortunately you have to instruct your end users to do this should they also encounter the same issue... waiting 5+ years for AV companies to say 'OH this is MTC Musics application file, we must leave it alone and let it do its business...' is near enough pointless, let alone that the vr. memory data file has a different filename each time...

so there is always a sactifice made with every form of protection [literally] and the same goes for software protection like those securedisk things some software companies used in the past... convenience was the sacrifice made... making usage of applications, inconvenient...

hope that helped...

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MTC Music
19
Years of Service
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Joined: 11th Sep 2005
Location: Montreal
Posted: 27th Aug 2012 14:47
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Thanks MrValentine. Will take a look at the folders.

www.mtcmusic.ca
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MrValentine
AGK Backer
14
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Joined: 5th Dec 2010
Playing: FFVII
Posted: 27th Aug 2012 15:21
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Quote: "Thanks MrValentine. Will take a look at the folders."


thank you too, and anytime just ask

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MTC Music
19
Years of Service
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Joined: 11th Sep 2005
Location: Montreal
Posted: 29th Aug 2012 23:02
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Hi all,

Just wanted to close the ambiguous situation with the positive virus flag using Smart Packer Pro. It was just a problem with the Trial version I just purchased the full version (1.7) and I have no problems with the virus check. All systems go! It was just a problem with the Trial 1.2 version.
I thought this info could be useful to anyone who downloads the trial version and gets a virus flag from their AV.

The program (SP-pro) works amazingly well and is an excellent product!

Thanks to all those who gave me their help!

Tom

www.mtcmusic.ca
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mrniceguy
19
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Joined: 5th Oct 2005
Location:
Posted: 6th Oct 2012 13:17
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Hi, the trial version is now up-to-date with the current version.

Smart Packer Pro - Distribute games and applications
V-Packer for Games - Compress your game files into one executable
Flash Packer - Pack your Flash movies
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