Sorry your browser is not supported!

You are using an outdated browser that does not support modern web technologies, in order to use this site please update to a new browser.

Browsers supported include Chrome, FireFox, Safari, Opera, Internet Explorer 10+ or Microsoft Edge.

AppGameKit Classic Chat / Anyone have a sprite sheet not appearing issue?

Author
Message
ManOfActionTM
12
Years of Service
User Offline
Joined: 16th May 2011
Location: Sahuarita, Arizona
Posted: 4th Mar 2013 21:30
Link
One of our designers is running Win7 and last week the game ran fine on his machine. Today it doesn't display anything using a sprite sheet. The background shows up, the text shows up, but not anything using the sprite sheet.

We've tested it on all of our other machines, and it works great.

If anyone has had this issue before, please let us know, as we are completely stumped.

Thanks!
Back to top
Profile PM Email Website
Ancient Lady
Valued Member
20
Years of Service
User Offline
Joined: 17th Mar 2004
Location: Anchorage, Alaska, USA
Posted: 4th Mar 2013 21:41
Link
What changed on the designer's computer?

Cheers,
Ancient Lady
AGK Community Tester and AppGameKit Master
Back to top
Profile PM
ManOfActionTM
12
Years of Service
User Offline
Joined: 16th May 2011
Location: Sahuarita, Arizona
Posted: 4th Mar 2013 21:42
Link
As far as he knows, he's only installed Adobe Premier CS2
Back to top
Profile PM Email Website
Ancient Lady
Valued Member
20
Years of Service
User Offline
Joined: 17th Mar 2004
Location: Anchorage, Alaska, USA
Posted: 4th Mar 2013 22:04
Link
As painful as it sounds, has he tried uninstalling CS2 and seeing if the app works again?

Or rebuild/reinstall the app and see if that fixes it?

Cheers,
Ancient Lady
AGK Community Tester and AppGameKit Master
Back to top
Profile PM
ManOfActionTM
12
Years of Service
User Offline
Joined: 16th May 2011
Location: Sahuarita, Arizona
Posted: 4th Mar 2013 22:29
Link
We did the rebuild/reinstall, and had no luck with that.

I'll ask him to uninstall premeire, and let you know if we have any success with that.
Back to top
Profile PM Email Website
ManOfActionTM
12
Years of Service
User Offline
Joined: 16th May 2011
Location: Sahuarita, Arizona
Posted: 5th Mar 2013 05:14
Link
Okay, he uninstalled premiere, same issue.

Any other thoughts?
Back to top
Profile PM Email Website
Kobaltic
12
Years of Service
User Offline
Joined: 24th Jan 2012
Location: PA, USA
Posted: 5th Mar 2013 06:08
Link
Did they get deleted or move by accident?
Back to top
Profile PM Email Website
ManOfActionTM
12
Years of Service
User Offline
Joined: 16th May 2011
Location: Sahuarita, Arizona
Posted: 5th Mar 2013 06:12
Link
Per the designer, he sees them in the correct folder...
Back to top
Profile PM Email Website
Digital Awakening
AGK Developer
21
Years of Service
User Offline
Joined: 27th Aug 2002
Location: Sweden
Posted: 5th Mar 2013 09:10
Link
By any chance did the size of the sprite sheet increase? The maximum size of an image is decided by the graphics card. You should not use images larger than 1024x1024 or you may run into problems with mobile devices.


Demo 3 is out now!
Back to top
Profile PM Website
ManOfActionTM
12
Years of Service
User Offline
Joined: 16th May 2011
Location: Sahuarita, Arizona
Posted: 5th Mar 2013 16:09
Link
That's an interesting thought.

So if the maximum size should only be 1024x1024, what do people do for the iPad 3?
Back to top
Profile PM Email Website
baxslash
Valued Member
Bronze Codemaster
17
Years of Service
User Offline
Joined: 26th Dec 2006
Location: Duffield
Posted: 5th Mar 2013 16:22
Link
It's best to have a variety of image sizes for different devices. I would normally check the device and use larger sizes for iPad 3, Windows or Mac, mid sizes (up to 1024) for older iOS devices check the size of the display to decide if I want to go any smaller than that. It depends on where you are selling and what kind of level of quality you want on the higher end devices really.


this.mess = abs(sin(times#))
Back to top
Profile PM Email
ManOfActionTM
12
Years of Service
User Offline
Joined: 16th May 2011
Location: Sahuarita, Arizona
Posted: 5th Mar 2013 16:24
Link
Alright, well, I'm going to assume for the moment that my designer has a terrible video card is going to be lumped in to the iOS size.

I'll report back to say whether shrinking it to 1024x1024 worked
Back to top
Profile PM Email Website
ManOfActionTM
12
Years of Service
User Offline
Joined: 16th May 2011
Location: Sahuarita, Arizona
Posted: 5th Mar 2013 22:44
Link
So from the last post we rolled back to our previous sprite sheet size and that worked. The main difference was the size of the images (older one was 4096x409x), so we limited the size (for now) to 4096x4096 and it works!

(we'll lower the limit for mobile devices)
Back to top
Profile PM Email Website
Digital Awakening
AGK Developer
21
Years of Service
User Offline
Joined: 27th Aug 2002
Location: Sweden
Posted: 6th Mar 2013 08:29
Link
That's a big image. No wonder you run into problems on PC. For PC 4096x4096 should be max.


Demo 3 is out now!
Back to top
Profile PM Website
Back to top

Login to post a reply

Server time is: 2024-05-06 21:38:46
Your offset time is: 2024-05-06 21:38:46