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AppGameKit Classic Chat / Apple Rejection : Help me to understand...

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xGEKKOx
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Posted: 22nd May 2013 02:03
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APP : Hack Online
Tested on all device and works with no bugs.

What does this means??????

2.2

We found that your app exhibited one or more bugs, when reviewed on iPad running iOS 6.1.3, on both Wi-Fi and cellular networks, which is not in compliance with the App Store Review Guidelines.

The app fails to respond to any external keyboard input or produce a keyboard to use.Users are unable to select or use Help.


For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. Please be sure to:

- include the complete details of your rejection issues
- prepare any symbolicated crash logs, screenshots, and steps to reproduce the issues for when the DTS engineer follows up.

For information on how to symbolicate and read a crash log, please see Tech Note TN2151 Understanding and Analyzing iPhone OS Application Crash Reports.

Long life to Steve!
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xCept
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Posted: 22nd May 2013 03:43 Edited at: 22nd May 2013 03:45
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Quote: "The app fails to respond to any external keyboard input or produce a keyboard to use.Users are unable to select or use Help."


From your last video, it looks like your app requires the user tap on the screen (or use some other method) to display the keyboard. I think maybe the reviewer is just confused as it shows a flashing cursor as if you can type even before any keyboard appears. You may have success writing back to the reviewer and explaining the steps to call the keyboard--or could rebuild it so the keyboard automatically appears on load I guess. That's my best interpretation of what went wrong. Sorry to hear that
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xGEKKOx
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Posted: 22nd May 2013 03:55
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In the while i wrote a mail to the appeal system explaining it.
Anyway maybe i understand what they mean.
They mean that when an external keyb is on the view scroll up and show a white piece that is not visible when the on screen keyb is shown.

I'm very frustrated cause the AppGameKit GetKeyboardExist() don't work with a bluetooth keyb so i'm searching for a method to understand if the external is attached.

I'm very unlucky with reviewers lately.


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Ancient Lady
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Posted: 22nd May 2013 04:21
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Does the GetKeyboardExis() call return 0 or 2?

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Ancient Lady
AGK Community Tester and AppGameKit Master
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xGEKKOx
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Posted: 22nd May 2013 04:43
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It return 2 in all the case.
Now i'm testing an obj c method.

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Ancient Lady
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Posted: 22nd May 2013 16:23
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A return of 2 indicates that it does think there is a virtual or mobile keyboard available.

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Ancient Lady
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xGEKKOx
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Posted: 22nd May 2013 17:06
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After some hours i found a method to manage the wireless keyboard with obj c.
Is very hard way to handle but for the moment is working.
If the Apple team will not answer to my mail i will send again the binary cause i hate to wait.

I will post the method in the iOS forum if someone need it.


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Ancient Lady
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Posted: 22nd May 2013 17:33
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I suspect this is a potential issue for everyone, including me. My WIP only uses the keyboard once to get a user name. But it needs to work correctly.

So, yes please and thank you, post the method.

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Ancient Lady
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xGEKKOx
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Posted: 22nd May 2013 19:32 Edited at: 22nd May 2013 19:33
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I got bored to wait Apple and i sent again the app with the new handling.
I hope i understand what they intended!!!

Post Added!!!!
LINK TO POST


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