Quote: "Touch interfaces for customer support sounds aweful"
It was a little joke; but I guess I am being a bit vague. I am probably thinking of a narrow classification of customer service; it is such a broad term really.
Sometimes pressing a big fat button the screen is so much more sensible whilst standing and moving in a fast pace environment than hitting F2 whilst avoiding F1 and F3. But in most cases a keyboard is essential.
Quote: "
Desktop client software sounds silly for customer service tools, as it would just be a client to a server somewhere anyway. We used telnet to connect directly to the server. Sending text to a client is way faster than running an HTTP server and serving, parsing and rendering html."
Quote: "That said, I don't think ajax can be as fast as a straight telnet connection, maybe though."
You know more about Telnet than me.. But I might know a little bit more about AJAX, no disrespect or anything.
When I talk about AJAX I am talking about entering information as working in a spreadsheet or form; hitting the tab key to go to the next entry. No pages, just tabs; or child windows, or what ever you need.
There is no submission to the server that you could possibly clock with a stopwatch. Quite literally, each entry is a TCP packet sent direct to your server side application as you input it. It is the basis of many cloud computing solutions, services like Google Maps. Google Docs is an example that springs to mind, only it does not need to be so fantastic; a teenager could set up an AJAX chat program in a few hours with some of the tutorials out there.
AJAX only requires two HTTP transmissions; the ones used to log in and log out.
And with powerful AJAX implementations such as google maps, it is hard to believe it would be slow in a local area network transmitting a couple of 1 or 2 kilobyte packets every minute..
About text vs http; HTTP transmissions are ASCII text based anyway.
That is my explanation of AJAX to the best of my understanding; I am not in web development anymore.
Could you tell me a little bit about Telnet? I've not used it
Is it DOS based? If not then I am actually speaking for such systems, not against.
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The speed improvements must in IE11. IE10 still gets its butt handed to it by Firefox and Chrome."
You know what, I do not think I would even bother to put much money into internet explorer myself if I were the CEO of Micrsoft; what is the point, so as long as Microsoft's websites work in the thing, who cares about people visiting google or mozilla themed websites. Microsoft have other priorities.
They are too late, they will never claim back the browser market; they should have taken it more seriously before Mozilla did. Not even google with all of their adverts on every street corner can catch up; mozilla do not need to advertise, just go to the majority of your friends houses and see what browsers they are using.
The same thing would happen if in all wierdness, Micrsoft and Google considered to create their own McDonalds themed restaurant; McD's would completely destroy them in the market.
