Hmm, a fun rant post anyone? I recently moved from a rural area to the middle of a rather dense city in Colorado. Up in the rural area, we paid about 50 dollars a month for extremely reliable, consistently fast 10 Mbps internet. Sure, there was the occasional time where it cut out or speed was down to 5 Mbps or so, but it was pretty solid overall. Now where I live in the city (an apartment no less), Comcast is pretty much the only option other than satellite (which I am looking into). We are currently paying about 100 dollars a month for a 20 Mbps connection. This is what we're getting right now:
That's a tad low for normal, which is around 2 Mbps. Not only is the speed a small fraction of what we're paying for, it quite occasionally just cuts out. Completely. Gone. About 10 times a day, it just completely cuts out and remains totally dead for a good minute or so, then returns to its painfully slow normal state. I've tried resetting the router, restarting my computer, everything! Pft. It's Comcast's fault all the way. No surprise, as there's no shortage of overpaying Comcast customers who endure this crap every day.
I would just call them, but I hear that's usually a completely futile effort. I'm told the previous tenant spent hours on the phone with them complaining about the exact same issue, all to no avail. Company completely lacking care and totally unwilling to help. What a disgusting company.
Anyway, I'm thinking of switching to some sort of satellite internet deal. Anyone else here have any ISP horror stories? Or just various companies treating customers like dirt?