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DarkBASIC Professional Discussion / Reference manual

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JimB
21
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Joined: 21st Sep 2002
Location: UK
Posted: 21st Sep 2002 12:09
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Hi
I just received DBpro ordered from Fasttrak there
is no reference manual included, just the cd and a
48 page "User manual" in a dvd case.
Can anyone tell me if this is correct?
At least with DB v1 the manual gave a break down of all
the commands.

JimB
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tomazmb
21
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Joined: 26th Aug 2002
Location: Slovenia
Posted: 21st Sep 2002 16:04
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Hello,

No it's not correct. There shoul be a Reference Manual inside the box (it contains 133 pages).

Have a nice day,

Tomaz

Why some people take programming so seriously ?
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Tapewormz
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Joined: 15th Sep 2002
Location: Winnipeg, Mantoba, Canada
Posted: 22nd Sep 2002 02:37
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If you are in North America, then you should have recieved an Email from Guy explaining what happened to the manual. The printing company totally screwed up the job and Guy made them reprint the manuals. The quality of the manuals was horrible. He explained that we "In north america" will recieve the manual 3 weeks after we received DBP. He also stated that he will be including some mystery "bonus" goodies.

So, you should be receiving it shortly. Hope that answered your question.

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jburrows
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Posted: 22nd Sep 2002 05:11
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Also I ordered thru realgametools.com and noticed there extra nice and put on a seperate cd they put patch 1 and dark snippet pro and the pdf versions of the manuals.As soon as I get permission from dark basic software I will upload to one of my websites so anyone who did not get a manual yet can view the manual.
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Overdroid
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Posted: 22nd Sep 2002 13:02
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Does this mean that if you did get the manual and you are in North America you have an incorrect version?

What's the difference between the two manuals?

"Talk is cheap because supply exceeds demand."
- Unknown.
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Dazzy
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Location: United Kingdom
Posted: 22nd Sep 2002 13:14
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JimB, if you ordered from Fasttrak all it requires is an e-mail to them explaining the situation and one of their staff will help you out.

Dazzy
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JimB
21
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Joined: 21st Sep 2002
Location: UK
Posted: 22nd Sep 2002 13:14
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I'm in the UK,Fasttrak is in Hertfordshire UK they are
very quick on delivery.
startrekdude it would be a good idea to have the manual
in pdf format in anycase if you can get permission.

Thanks
JimB

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JimB
21
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Location: UK
Posted: 22nd Sep 2002 13:19
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Dazzy I got DBpro yesterday and I e-mailed straight away,
so I'm waiting a reply.The odd thing is when I ordered the
price was £59.99,yesterday it was £69.99 both the full version of pro.

JimB

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Dazzy
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Location: United Kingdom
Posted: 22nd Sep 2002 13:22
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Yes, I believe that was a mistake on their part. But you will also see the upgrade is in the cart too! Just remember the guys in that office only do a 5 day week, so there not back in till monday.

Dazzy
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JimB
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Location: UK
Posted: 22nd Sep 2002 13:28
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Dazzy I realise I won't get a reply until at least tomorrow.
What worries me they might be putting out different packages
of the software, although there was no indication of this on their site.

JimB

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Dazzy
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Location: United Kingdom
Posted: 22nd Sep 2002 13:37
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dunno about US retail outlets, but the UK's want all documentation to be inside the DVD case, thats why manauls have been getting so small over here. If this isn't the case in the USA, it would account for the manuals being reprinted for RGT!!

Dazzy
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JimB
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Posted: 22nd Sep 2002 13:41
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As in my first post I said "just the cd and a
48 page "User manual" in a dvd case." is what I received but there is supposed to be a 133 page Reference manual also.

JimB

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Dazzy
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Location: United Kingdom
Posted: 22nd Sep 2002 13:47
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yes you are right I am having a chat with their Tech support manager now and he says you should have got 2 manuals, just sit tight and wait for them to reply!

Dazzy
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Dazzy
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Posted: 22nd Sep 2002 13:48
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Darn no edit!!

But having said that the reference manual is the same as F1 and the font is hidously small!

Dazzy
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JimB
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Posted: 22nd Sep 2002 13:49
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That's great thanks Dazzy.

JimB

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JimB
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Posted: 22nd Sep 2002 13:52
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If it gives a break down of the commands in DBpro
that's all I ask,just as in DB v1.

JimB

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jburrows
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Posted: 23rd Sep 2002 15:26
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Well I got an email back from darkbasic software and have permission to host them.Well if you need them you can get it the urls below.

http://www.moddersplanet.com/db/manual/DBProReferenceManual.pdf

http://www.moddersplanet.com/db/manual/DBProUserMan.pdf
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JimB
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Location: UK
Posted: 24th Sep 2002 21:43
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So far no response from Fasttrak to my email
about the 133page reference manual,I've just
emailed them again using their website "email"
fascility(strange)

JimB

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Incandescant
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Joined: 5th Sep 2002
Location: United Kingdom
Posted: 25th Sep 2002 15:25
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I'm waiting for a reply to my e-mail too.
I sent one to customer services and one to marketing and still no reply

System: Athlon TBird 800Mhz, 320MB RAM, GeForce 2MX440, DX8.1
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JimB
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Location: UK
Posted: 25th Sep 2002 21:56
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I phoned Fasttrak today,it would seem there is a
problem with their email page at their website.
They are now sending me the Reference manual plus as
I bought DB v.1 from them last year they are giving me
a refund for the difference from the full version £59.99(which it was when I ordered) to the upgrade £49.99.
So I saved £10 and still got my DB v1 manual cover HeHe!
well happy.

JimB

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Dazzy
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Location: United Kingdom
Posted: 25th Sep 2002 22:20
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yeah should have mentioned last night the webmaster did say something yesterday about a problem with their e-mail server!, sorry guys.

Incandescant I'd advise you give them a ring if you haven't got a reply by this time tomorrow!

Dazzy
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Incandescant
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Posted: 26th Sep 2002 19:42
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okeys, cheers Dazzy

System: Athlon TBird 800Mhz, 320MB RAM, GeForce 2MX440, DX8.1
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