Hey Pickles, there are many programming languages out there. Each one of us goes with the one(s) that suits him (perhaps there is also a her in this Bulletin Board) or her best. I can't stand C or any of its pseudo-copies (Visual Basic, new versions of Pascal, Java, etc). I assume that most people that come here have a strong reason to like Basic. Yet, Dark Basic is not the only Basic language available. There is Q-Basic, Blitz Basic, Liberty Basic, Pure Basic, Real Basic, and more that I am not aware of. I own some of them. I have tried all the ones I mentioned above. Some of them are just not right for me. Others are just right.
Dark Basic and Dark Basic Pro are the type of programs I like. This does not mean I haven't had problems with them. I had problems with Dark Basic, and customer service helped me solve them. I am having problems with DBPro. And customer service is working to help me.
But you have to understand their situation. They are working with a new program. Many of the problems that arise are totally new to them. They do not have precedents to rely on. And what is worse. The problems are different in different computers. I know. I use 5 computers regularly. And I am trying to determine which computer will be my writing computer and which computers will be good to test the programs on. And let me tell you. I have not had the same problem in two of the computers.
And by the way! think not only of how customer service has bent backwards to be nice to you. But also, think about Rick's post, letting us know how to use DBPro without the disk. In order to please us, DarkBasic has exposed itself to the use of their main program by people who do not buy it.
Any way. My experience with people who are always unsatisfied is that no argument can help them. Still, here is my advice: search the net using the keyword "Basic programming", find another basic, test it, and stop complaining. We all make mistakes. I have a collection of software that I don't use.
Just because we like DarkBasic, it doesn't mean that you have to like it.
Enjoy,
Guillermo