HP:
Quote: "What's so bad about them?"
Quote: "Not to mention their absolutely idiotic tech support."
I've found HP to be one of the best companies to deal with. Many moons ago I complained that one of their products (a programmable calculator that had to be wheeled into my office, but now fits inside my wristwatch) had a floating point math error. The tech support bloke said he'd never come across that one - but checked my code over the phone and confirmed that his machine gave the same error. The downside was that the machine was obsolete and there were no plans to replace the faulty chip. So I just had to code around the error.
I later purchased an HP postscript laser printer about 12 years ago and despite it being regularly abused by our cats (dirt, fur, water, and god knows what else are all supposed to be bad for anything PC related) it still functions with I'd say 99% efficiency - far in excess of its owners capabilities.
I recently purchased an HP laptop and had some irritating problems arising from a Windows registry problem (apparently caused by installing the MS DX SDK for some obscure reason). The HP tech support got it all sorted out for me by e-mail - no hanging on the phone for an hour waiting for a technician to become available as is the case with many other "Help" lines, no idiotic e-mails telling me to do what I had already told them I'd tried, etc.
You get what you pay for, I guess.
