Ah...Well...Mine.
[quote]We thought we'd have a lovely camping holiday in the east of Sussex, you know, scenic place, nice villages. We looked up places and found an advertised 4 star holiday resort under a well known holiday company - Park Resorts, by the beach of Camber Sands, it had 4 star guarantees and prices, so we thought, it'll be lovely.
We got there, it was chucking it down with rain (Remember, we're in England =P) so we checked in and a guy came to show us to our place to set up, most places were water logged, with no proper drainage facilities. All the tents were pitched by people's Chalets, rather than a specific place for campers. In our reservation we asked for electric hook-up and they didn't have any space available, we thought 'no biggy, not as if we can't live without it, despite reserving it in advance'. As it was raining, we thought we'd stop off by a place on camp to eat, the place was full of chavs, the room was freezing as they kept the door open and all they had really was a Chippy, we ate there. Of course we then needed to tend to our business in the toilets, and there was poo on the floor and the toilets weren't very clean or hygienic at all.
Rain stopped, we set up our tent, then the cow bag chav in the tend near ours decided to complain to a member of staff about where we put our tent (though it was designated by the guy showing us) so we had to move it despite her watching us put up our tent (she could have just asked us when we started setting it up), but there was either a massive puddle to set up on or where some idiot parked, that idiot being the chav, so she had to move it.
After stress, we thought, at last we've set up our tent. That night we tried to sleep, but mostly sea gulls kept us awake (we found that dust bins were put near people's tents wide open - very unhygienic, plus it meant it attracted several sea gulls , as did people driving onto the campsite at night (campers we put by the road basically), people drunk, tractors moving chalets, the slamming of doors. So we barely slept. Then we found the toilets and showers were rarely clean and were quite disgusting.
Basically, we found the whole thing crap and a complete waist of money - and '4 star' was a load of complete rubbish. We found another campsite, much much cheaper, same facilities, but clean, the site was very quiet and generally just lovely. So once we found this place, we decided to pack up and the approach the customer relations manager...
She was a real cow, the whole time she was really really rude and arsy, she said people have been happy with the service and have had a good experience, how she lives in a Chalet there and isn't bothered by the noise...but what does that have to do with us, it sucked for us and as a matter of fact, locally in camp shops it has a bad reputation (we found out when looking for a new campsite) and the people that went in before us...well they were complaining.
We all wanted a refund, as we paid the full thing in advance...Yet apparently it was our fault that their resort was crap. We had to send a letter to get our refund...well in the past year we have sent a few and no replies what-so-ever and therefore we never got our refund...We were going to assert the authorities over this, but instead we've written to the camping guide companies etc. about our experience in hope their reputation is more known.
All I can say that customer relations lady was a real see you next Tuesday.
I shot the sheriff
