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Geek Culture / Any web wizards here? Mystery of broken website

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Drew Cameron
20
Years of Service
User Offline
Joined: 30th Jan 2004
Location: Scotland
Posted: 21st Jan 2008 13:02 Edited at: 26th Jan 2008 20:02
Hi everyone,

I'm working on a website for a client: (link removed)

The website works for me fine (can you please try it out and tell me if it works for you), but for the past while, it has not worked for my client.

He gets an error page:

Quote: "Server not found Firefox can't find the server at www.lochnessimages.co.uk. Server not found Firefox cannot find ...... * Check the address for typing errors such asww.example.com instead ofwww.example.com * If you are unable to load any pages, check your computer's networkconnection. * If your computer or network is protected by a firewall or proxy, make surethat Firefox is permitted to access the Web."


Other websites work fine for him. The site worked for him fine for some time and now it's suddenly stopped working!

Any ideas? Does the site work for you?

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BatVink
Moderator
21
Years of Service
User Offline
Joined: 4th Apr 2003
Location: Gods own County, UK
Posted: 21st Jan 2008 14:18
Has he cleared his cache? Are you chopping and changing IP addresses?
Zappo
Valued Member
20
Years of Service
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Joined: 27th Oct 2004
Location: In the post
Posted: 21st Jan 2008 14:19
The first time I tried it, it came up with the same error. Second time I tried it without the 'www' and it worked. Then I put the 'www' back and it worked.
It looks like either your DNS server or Web server might be falling asleep or overloaded so the first lookup times out.


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GatorHex
19
Years of Service
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Joined: 5th Apr 2005
Location: Gunchester, UK
Posted: 21st Jan 2008 14:47 Edited at: 21st Jan 2008 14:56
It's dropped out of Global DNS I cant reach it.

Have you changed the global IP address on the router that forwards port 80 to the web server?

I.e. If it's your own web server do you have a static or dynamic ip address? If dynamic then it's likly your routers IP lease has expired and a new IP address issued so the DNS entry now points to the wrong router IP. If it works for you I guess you are on the LAN. To fix it ask your ISP for a static IP address or use the software at no-ip.com to re-register you dynamic address everytime it changes.

DinoHunter (still no nVidia compo voucher!), CPU/GPU Benchmark, DarkFish Encryption DLL, War MMOG (WIP), 3D Model Viewer
bitJericho
22
Years of Service
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Joined: 9th Oct 2002
Location: United States
Posted: 21st Jan 2008 16:25
The ip address is correct, the dns server on the machine is fudged up. I did what Zappo suggested and I was then able to view it.


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GatorHex
19
Years of Service
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Joined: 5th Apr 2005
Location: Gunchester, UK
Posted: 21st Jan 2008 18:45 Edited at: 21st Jan 2008 20:15
Whoa where are you hosting? That IP (70.84.105.244) appears in black lists on the net.

DinoHunter (still no nVidia compo voucher!), CPU/GPU Benchmark, DarkFish Encryption DLL, War MMOG (WIP), 3D Model Viewer
tha_rami
18
Years of Service
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Joined: 25th Mar 2006
Location: Netherlands
Posted: 21st Jan 2008 19:18
The WHOIS registry shows both sites as working and the same.


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David R
21
Years of Service
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Joined: 9th Sep 2003
Location: 3.14
Posted: 21st Jan 2008 21:05
Weird, first look up always fails, after that, it's fine, as mentioned above.


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Dr Schnitzengruber
17
Years of Service
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Joined: 19th Jul 2007
Location: C:/Projects/failed/ schnitzengruber
Posted: 21st Jan 2008 22:32
I think that the DNS is too slow. I set IE to never time out and it took about 20 seconds to load. The FireFox timeout thing happens because FireFox is impatient and wants to see something else.

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