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Geek Culture / Dell take upgrade profit too far on my purchase!

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GatorHex
19
Years of Service
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Joined: 5th Apr 2005
Location: Gunchester, UK
Posted: 3rd Mar 2008 20:07
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Ok, everyone knows Dell makes it's profit from advertising a low price then charging over the odds for an upgrade option but check this one out that i just found! 3-3-2008 19:00



DinoHunter (still no nVidia compo voucher!), CPU/GPU Benchmark, DarkFish Encryption DLL, War MMOG (WIP), 3D Model Viewer
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bitJericho
22
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Joined: 9th Oct 2002
Location: United States
Posted: 3rd Mar 2008 20:10
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Woops, looks like someone added an extra 3 digits


Hurray for teh logd!
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UnderLord
21
Years of Service
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Joined: 2nd Aug 2003
Location:
Posted: 3rd Mar 2008 20:43
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roffle, you should try and order it then sue them for unethical business practices .

But seriously when i worked for Dell as a sales man i saw stuff like that all the time, there web designers are lazy as hell...

"I have noticed even people who claim everything is predestined, and that we can do nothing to change it, look before they cross the road."
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Kendor
21
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Joined: 31st Jan 2003
Location: Malta
Posted: 3rd Mar 2008 21:17
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What are you complaining about, they're even giving you a 10% discount

Theory is when you know something, but it doesn't work. Practice is when something works, but you don't know why.
Programmers combine theory and practice: Nothing works and they don't know why.
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BatVink
Moderator
21
Years of Service
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Joined: 4th Apr 2003
Location: Gods own County, UK
Posted: 3rd Mar 2008 21:20
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Have you seen the bit that says delivery will be delayed by 2 weeks while they increase production? Once they have your order, it changes to 5 weeks!

I ordered a laptop for my parents. When I emailed "customer services" about the 250% increase in delivery time, they blamed it on "the factory". After explaining that I purchased from Dell, not "the factory", that I didn't have a contact at "the factory", and a few things about distance selling regulations, misrepresentation et al, the delivery time was significantly reduced - to the originally advertised time.

So if you want a Dell, and you don't want the delays, make sure they know you have rights as a consumer.
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