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FPSC Classic Models and Media / Model pack 36...

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Jewish dude
16
Years of Service
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Joined: 8th Dec 2008
Location: Pinson, Alabama
Posted: 30th Nov 2009 18:39
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It says view your order history to find a link to it, but it doesn't give me any link. I look at my history and all the model packs I bought are gone! Also my store credit history is missing. How did this happen? Is it cause I haven't logged in for months. So now I have lost all the model packs I BOUGHT, and there is no link for the model pack 36. Someone or mod please help!! That was about $70 down the drain....

Koolio
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Braden 713
17
Years of Service
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Joined: 3rd Aug 2007
Location: Canada
Posted: 30th Nov 2009 18:43 Edited at: 30th Nov 2009 18:43
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I'm not trying to purposefully ask the most obvious question, just simply trying to help out, but are you absolutely positive you're looking for your purchased items with the correct email address? I've ran into a dilemma like this in the past, where'd I'd forgotten I used a separate email to purchase two model packs; needless to say I was in an uproar when I couldn't initially find them in the account I thought they were in

If that's not it, I'd contact TGC Support directly.

Life would be much easier if I had the source code.
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henry ham
17
Years of Service
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Joined: 3rd Aug 2007
Location: way way out there
Posted: 30th Nov 2009 18:44
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take a look at the bottom of this page !
& you will see the words

Order & Billing Support is provided here, not in these forums

cheers henry

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Jewish dude
16
Years of Service
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Joined: 8th Dec 2008
Location: Pinson, Alabama
Posted: 30th Nov 2009 18:48
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Thanks you guys and yes I'm using the right email. Well I'm back and will be making models again.... See ya around!

Koolio
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Braden 713
17
Years of Service
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Joined: 3rd Aug 2007
Location: Canada
Posted: 30th Nov 2009 19:19
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Awesome man, glad to hear everything is straightened out then! And I'm excited to see what new characters you come up with, yours were always very well done

Cheers

Life would be much easier if I had the source code.
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