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FPSC Classic Models and Media / [LOCKED] Didnt get Zombie apocalypse even though i bought it. Screens for proof, Support didnt reply. Been over a month

Author
Message
General Jackson
User Banned
Posted: 7th Jun 2010 06:12
They even said it was approved but it wasnt. I emailed again and they havent replied.
Must more be said?


Screenshots. It's even gone from my Order History.





anayar
15
Years of Service
User Offline
Joined: 19th Aug 2009
Location: Minneapolis, MN
Posted: 7th Jun 2010 06:28
Man... hard luck. Hope you get your order though...

Good luck,
anayar

A.N STUDIO'S
Decneo
15
Years of Service
User Offline
Joined: 24th Dec 2009
Location:
Posted: 7th Jun 2010 07:07
hope the mod will see this and take this to the support.



Models and Model packs for your game at my site
Cyborg ART
18
Years of Service
User Offline
Joined: 14th Jan 2007
Location: Sweden - Sthlm
Posted: 7th Jun 2010 08:31
Try to send Rick an e-mail, he can probably fix this.

Ross tra damus
3D Media Maker
18
Years of Service
User Offline
Joined: 7th Jun 2006
Location: Looking to Escape London
Posted: 7th Jun 2010 10:57
Sorry to here this.

I know that Richard Vanner is on 'Holiday' at the moment (back on the 8th this month), maybe this is why there is a mix up and delay?

I hope it gets sorted out OK for you.

Best of luck.
Decneo
15
Years of Service
User Offline
Joined: 24th Dec 2009
Location:
Posted: 7th Jun 2010 13:26
Quote: "Sorry to here this.

I know that Richard Vanner is on 'Holiday' at the moment (back on the 8th this month), maybe this is why there is a mix up and delay?

I hope it gets sorted out OK for you."


he got back , because he send to me.



Models and Model packs for your game at my site
Conjured Entertainment
AGK Developer
19
Years of Service
User Offline
Joined: 12th Sep 2005
Location: Nirvana
Posted: 7th Jun 2010 22:16 Edited at: 7th Jun 2010 22:18
Quote: "They even said it was approved but it wasnt. I emailed again and they havent replied.
Must more be said?"

They probably won't reply again if it has already been fixed.

Quote: "Hi, I recently sent a meesage with my old email address on accident. The correct one is above..."

This is probably the problem.
The order history will only appear under the email address that was used for the purchase, unless Rick manually changes it for you.
So, if you placed your order with the new email, but you log on to TGC with the old one, then it is not going to appear.

Just start another account at TGC using the same email that you placed your order with (old or new) and then check that account's order history.

It may already be there waiting for you all this time.
OR, a mistake may have been made when he manually set it up.
I'm sure Rick will get you sorted out once he catches up from the pile of work left from his holiday.

   Conjured Entertainment

 WARNING: Intense Madness
General Jackson
User Banned
Posted: 7th Jun 2010 23:45
CE that worked man, THANKS!

DestroyerHive
16
Years of Service
User Offline
Joined: 8th Mar 2009
Location: Ravenholm - pwning headcrabs
Posted: 12th Jun 2010 03:54
Conjured... always solving everyone's problems...

http://www.uncaged.co.uk/pg.htm
"The hottest place in Hell is reserved for those who remain neutral in times of great moral conflict" - M.L.K.J.
Stop P&G from testing on animals.

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