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Geek Culture / Is Rich in the house?

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Plystire
21
Years of Service
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Joined: 18th Feb 2003
Location: Staring into the digital ether
Posted: 27th Apr 2004 01:18
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I need to speak to someone about DBP.

I bought DBP about a year ago (near the time it came out) and used it a lot. But things have changed and the computer I had it on was formatted for another use and well...... I don't have my CD. That is, I lost it somewhere in the ruckuss going on. So is there some sort of warranty on losing a CD to get a new one? All I have with me is the manual and case that came with it.

Please help me I want my DBP back
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adr
21
Years of Service
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Joined: 21st May 2003
Location: Job Centre
Posted: 27th Apr 2004 01:19
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email the man himself - rich@thegamecreators.com. As far as I know, if you have the manual then you're OK. You may have to send it to him, or somehow prove it's you who bought DBP from them...

stop();
hammertime();
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Plystire
21
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Joined: 18th Feb 2003
Location: Staring into the digital ether
Posted: 27th Apr 2004 01:51
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Don't they have a record of everyone who bought the thing? I mean I ordered it online. they must have some sort of backed up data saying that I did so and that it WAS sent out to me.

But good idea. I'll do that
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Megaton Cat
21
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Joined: 24th Aug 2003
Location: Toronto, Canada
Posted: 27th Apr 2004 01:54
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Yes they should have a record. Even if they do I'll doubt they will give you a new one when you lost yours after a year you've bought it!
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Andy Igoe
21
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Joined: 6th Oct 2002
Location: United Kingdom
Posted: 27th Apr 2004 02:03
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Well there's no statutory right that says they must give you a CD as, however I would see now harm in it and I think TGC are the kind of company who would, on proof of being legitimate, provide a new CD for you.

At least, I would like to think they are because I keep giving them my own money for their products!


God created the world in 7 days, but we're still waiting for the patch.
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MikeS
Retired Moderator
21
Years of Service
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Joined: 2nd Dec 2002
Location: United States
Posted: 27th Apr 2004 23:44
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Just send an e-mail to Rich. You'll probebly have to give them your name and send them your manual to prove ownership.



A book? I hate book. Book is stupid.
(Formerly known as Yellow)
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Peter H
20
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Joined: 20th Feb 2004
Location: Witness Protection Program
Posted: 28th Apr 2004 00:41
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i made a backup right away...but i'm paranoid


Formerly known as "DarkWing Duck"
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Mattman
21
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Joined: 5th Jun 2003
Location: East Lansing
Posted: 28th Apr 2004 02:17
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If he bought it from RGT it wouldnt be recorder ...
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Richard Davey
Retired Moderator
22
Years of Service
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Joined: 30th Apr 2002
Location: On the Jupiter Probe
Posted: 28th Apr 2004 02:39
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We will replace lost CDs if you purchased directly from us (which the original poster did) and we charge a small shipping fee. Submit a support request for details.

Cheers,

Rich

With our species on the edge of extermination,
with no prospect but a horrible death,
we actually played games.
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Megaton Cat
21
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Joined: 24th Aug 2003
Location: Toronto, Canada
Posted: 28th Apr 2004 15:46
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Well I'll be damned.
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Jess T
Retired Moderator
21
Years of Service
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Joined: 20th Sep 2003
Location: Over There... Kablam!
Posted: 28th Apr 2004 17:41
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Quote: "i made a backup right away...but i'm paranoid"


Made a copy eh?
I know that's rather difficult unless you know exactly what you are doing... *winks conspiratorily* But, you're not alone, I too have a back up

Jess.


Team EOD :: Programmer/Logical Engineer/All-Round Nice Guy
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Peter H
20
Years of Service
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Joined: 20th Feb 2004
Location: Witness Protection Program
Posted: 28th Apr 2004 20:17
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Formerly known as "DarkWing Duck"
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TheAbomb12
21
Years of Service
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Joined: 14th Aug 2003
Location: Amist the blue skies...
Posted: 28th Apr 2004 20:21
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ok, between 1 and 6 smiles is acceptable; 6 - 15 smilies is irratating; and between 15 - 70 smilies makes me want to punch you.

Amist the Blue Skies...
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