huh! as a loyal current user of wanadoo they sent me a mail telling me it would cost me £27 to get 2mb/s upgrade from my current 1mb/s, on the website they advertise free 2mb/s for new users, I have had nothing but grief since I went broadband, I will be switching to some other ISP when the contract ends for sure, and to add insult to injury they sent a mail telling me I would be disconnected if I didn`t reduce my usage or upgrade my account, I`m on 30gig max now, they don`t do anything higher
, and most of the excess usage was from repeatedly trying to download stuff when the connection was playing up and the files kept getting corrupted.
it used to disconnect up to 30 times a day for the first 3 months, I had a major fight to get the call center idiots to do anything about it too, don`t get me started on wanadoo, they obviously have someone else running the 56k service, I never had problems with the anytime account, but whoevers running the broadband side of things hasn`t a sodding clue.