As some of you may know I have written some encryption software and tried to sell it on Share-it! That was about 6 months ago, and I basically had forgotten about it. Then, the other day, I recieved an order for my text encryption program. I was over the moon, I have sold a program before but this was the first time I'd sold a program that was 100% my own.
Today I checked my email and unfortunatly I had another email from Share-it that said the customer had requested a refund. "That's a shame," I thought - but then I read the email.
Now, a little background information.
I am English, I speak English and it's my first language. I DO NOT speak any other languages. Therefore all of my programs are in English, and I've never bothered to have them translated. The customer was from Florida, USA.
His reason for requesting a refund?
"Customer would like the English version. Please refund this order. Thanks!"
Now this has wound me up. I could understand if he was unhappy with the program (which is hardly possible, he's only had it for less than a week) and even though I would have my suspicions if he had said he was unhappy I would have gladly refunded the money. Even if I did give him a refund how can I be sure that he's still not using the software?
Sounds like a dirty scam, so I've decided not to refund his money. I've also sent hime a firm, but polite email, explaining why.
What do you think?
~It's a common mistake to make, the rules of the English langauge
do not apply to insanity~
