7th December Update: We've now heard from Ronnie! He is on the case and will be shipping us CDs with the software, licenses, etc soon. He promised to clear out his backlog of 400+ emails, so hopefully you won't have to wait for long if you bought directly from him.
...
At the time of writing (December 5th), The Game Creators Limited have not purchased any rights for the company Aliencodec.
We are not currently responsible for their actions and the delivery of their products to customers who have purchased from them.
The Game Creators
are in the process of purchasing the Aliencodec brand, web site and software - but this process has stalled due to a delay from Aliencodec.
If you have purchased a title from Aliencodec then we would advise the following:
Either:
1) Remain patient and hope that they check their order system and send you your order in the near future (we have NO access to their order system, or list of customers)
Or
2) Call / Email Paypal, or your credit card company, and ask them to charge back the money you spent. PayPal have a transaction dispute service which you can use. The Game Creators cannot fulfill your order or refund it. We have no more access to the Aliencodec sales system at this time than you do.
Please note: If and when The Game Creators purchase of Aliencodec completes, we do not expect and did not agree in the contract, to take on existing
debts.
As a help to all customers of Aliencodec, The Game Creators will insist that Aliencodec fulfill all outstanding orders before we make the final purchase payment to Aliencodec.
We wished this had gone a lot smoother, but the delays are nothing to do with us, and we're waiting to hear from them just as much as everyone else.
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