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Geek Culture / iPod problem

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Dazzag
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Posted: 3rd Jan 2006 20:04
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Rightio, posted this on a couple of iPod forums, but getting no joy. Seems like more of a job for Geek Culture. C'mon chaps, make me proud:-

Just got my 60gb iPod video today. Very nice. Already have a Nano in the house, so was obvious purchase.

Anyways I setup my new iPod on my desktop machine in the same way as the Nano is setup on a laptop. I then proceeded to import a few albums before updating the new iPod (iTunes 6.0.0). No problems so far then. All uploaded and play fine. Great.

Later I remember to attach a picture to a song as I have done with the Nano. So I download a jpg from Amazon, then use the "get info" part of a song, then album art tag, to import the picture. No worries, until I actually double click the picture (or press "open" button). At this point the computer freezes for a second before coming up with a Blue Screen Of Death (it goes away too quick to really see what it says). This also happens when I drag the picture from explorer into the album art section that appears to the bottom left of the screen for a selected song.

I've updated to the latest version of iTunes and the same thing happens. I also tried making it sync with my pictures folder to put photos on the iPod and the same error occurs! Interestingly even unplugging the iPod from the dock still causes the same problem. Really doesn't like images. I also tried using third party software to attach a picture, but this looks like it's using iTunes software to attach pictures as the same thing happens.

So basically I now have a *very* expensive iPod that won't show album art. Lots of white space instead..... Not amazingly bothered, but would look good Might as well go back to my old Sony if I can't fix it (only 1Gb though).

Anyone got an answer/ suggestion before I format this computer (XP Pro)? Really don't want to do that at the minute...

Cheers

I am 99% probably lying in bed right now... so don't blame me for crappy typing
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John Y
Synergy Editor Developer
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Posted: 3rd Jan 2006 20:14
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I am not sure of the problem, but try installing the latest motherboard drivers (with USB support) before reinstalling.


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David R
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Posted: 3rd Jan 2006 20:23 Edited at: 3rd Jan 2006 20:27
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Do you have high-speed USB 2, USB 2 (regular) or USB 1.0/1.1 ports?

EDIT: Then again, if you've got a nano running from the same PC, then it must be a software fault somewhere

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SirFire
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Posted: 3rd Jan 2006 22:11
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Itried ireinstalling itunes? ii ididn't isee iwhere iyou idid ithat.

(sorry, the whole "i" thing rubs me the wrong way for some reason)

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Dazzag
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Posted: 4th Jan 2006 01:22
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Quote: "Then again, if you've got a nano running from the same PC"
Read again. Nano is on one of the laptops. iPod is on a desktop with high-speed USB 2 apparently.

Quote: "Itried ireinstalling itunes? ii ididn't isee iwhere iyou idid ithat"
Yes. No help. Most amusing BTW you iTwot.

Cheers

I am 99% probably lying in bed right now... so don't blame me for crappy typing
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JoelJ
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Posted: 4th Jan 2006 09:03
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Quote: " Itried ireinstalling itunes? ii ididn't isee iwhere iyou idid ithat."

I also think that it's funny that EVERYONE think's they're funny when they add an I to the start of everything... how come nintendo adds SUPER to all their games? and how come EVERYONE who made a game for the 64 had to add "64" to the end of their games? "Madden 64"!! yay! anywho point is, a lot of companies have their little 'themes'.

I know this much, each of my sisters now own their own iPod Videos, and thus far I have found they are kinda still ify in the "do they run perfectly" area.
be aware, you will get to a point where your iPod will refuse to turn off, no worries, just a hard reset (search google, you can find how really easilly ) but they are due for a Firmware update sometime this month other than that, i have found the ipod video to be really nice the screen size is most amazing.

Quote: "Do you have high-speed USB 2, USB 2 (regular) or USB 1.0/1.1 ports?"

honestly, it doesn't matter trust me, it just copies slower, at least, on my computers

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Richard Davey
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Posted: 4th Jan 2006 10:51
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I don't know if this will work - but could it be the picture format that is causing the problem? I.e. maybe try converting to a different image format totally, or JPEGing it with a different program, etc? I would hazard my first guess at the problem being there, my second guess would be an iPod firmware issue and I'd call Apple

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Dazzag
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Posted: 4th Jan 2006 12:30
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Well both the laptop and the desktop obtained jpg images from Amazon. Same method was used by both. The only real difference is that I'm using IE7 on the desktop, and IE6 on the laptop. I doubt this is the problem however as when syncing with photos from my Sony camera I get the same problem.

The hard reset is actually pretty much the first thing they say in the manual now, and repeat the instructions at least 3 times inside. Firmware update? That could be good. Along with a GUI update. Would be nice to change the colours. Sure the whiteness just eats battery.

iPod forums are pathetic BTW. 14 views and no answers (with a bump) on Apples own forums. Not as if it isn't busy either. My thread is on page 8 now after only 14 hours or so. Same sort of thing at iLounge. 2 views only with no replies. Yet on page 3. Grief.

Think I'll go with the following:-
1. Uninstall iTunes and reinstall an older version (eg. 5)
2. Unplug all USB devices and try again
3. Try on another computer
4. Take Norton off this computer. It may not be running in the background but several things don't seem to work when it's installed. Bag of c**p
5. Format the hard drive

Pain in the a**e....

Cheers

I am 99% probably lying in bed right now... so don't blame me for crappy typing
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Me!
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Posted: 4th Jan 2006 17:09
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then IE 7 looks like being the culprit, all things being equal I would suspect some change, they are still having problems with Jpg media, theres a new update "fixes" this but it may have disabled your image copying, lots of microsoft "fixes" just involve removing the functionality (Mensa level solution NOT!), have you tried the new Realplayer updates?, they just added a host of compatability for different devices, maybe you could get more luck doing it via Realplayer.



Windows: 32 bit extension/graphical shell for a 16bit patch to an 8bit OS originally coded for a 4bit CPU, written by a 2bit company that can't stand 1bit of competition, now available in 64bits.
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Dazzag
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Posted: 4th Jan 2006 18:05
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Hmmm. Dunno about that. Considering jpg files ripped straight from the Sony camera causes the same problems when photo syncing.

Man, without images on albums then there is a whole lot of white. Anyway to alter the view?

Cheers

I am 99% probably lying in bed right now... so don't blame me for crappy typing
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Me!
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Posted: 4th Jan 2006 22:17
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can`t you invoke a screensaver or battery saving mode or something like that?, even my uber cheapo Sagem mobile phone has a screensaver (why I don`t know cos the screen blanks after a while anyway).



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Sephnroth
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Posted: 4th Jan 2006 23:09
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i dont have an iPod so i just quickly skipped over this, but you said you are getting a blue screen but its going away really fast? Its really odd for a bsod to go away of its own accord - does your pc reboot? If it does then its a STOP error. i've had them in the past and stupidly XP is set to reboot on a stop error by default. If thats whats happening, find where you disable it (google for answer xD) and then you will be able to read the error msg (and google for the error msg too) - if your not rebooting then im at a bit of a loss there. maybe theres some option simular to the stop error one for bsods *shrugs*


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Pincho Paxton
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Posted: 5th Jan 2006 09:41
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Bluescreens can reboot the computer really fast.

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Dazzag
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Posted: 6th Jan 2006 02:34
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Quote: "If it does then its a STOP error"
Sorry, haven't updated here in a while. Yeah it is a STOP error. Basically one related to the video card in that it is getting itself in a loop apparently. Can't remember the exact error as I'm in bed now, but I found it out early today after updating all drivers and DirectX. Now it gives me the error when I ask it to report to MS.

Knowing the error helped. A bit. Essentially I ripped out the graphics card and chucked my old one in. Amazingly it got the same error. As did trying the same thing in safe mode. Amazingly really. Did what MS recommended (turn off hardware mode on card and a couple of other things). No go. Found several other people suffering from similar problem, and most have formatted and reinstalled without any success. Great.

Interestingly I've also found that I cannot run MP4 files (Superman returns trailer for instance) from Quicktime (or anything that links and uses quicktime dlls, such as realplayer) as this causes the same error. More interestingly I can view the trailer online in an explorer window through the quicktime link. Erm...

Also spent quite a bit of time going through other suggestions such as swapping memory, changing BIOS settings etc etc. No good. The only thing left is a suggested BIOS firmware upgrade. Annoyingly my floppy drive isn't working anymore (I just found out). And I cannot see how to flash my BIOS any other way. Damn it. Then again I cannot see anything in the upgrade text that suggests this will be fixed.

Anyhows, I give up. Stuff it, don't care anymore. Am instead using my laptop to add art to the albums. Works fine. Bloody Apple...

Interesting. I just attached the same album art in iTunes to every song in an album. Now I know that it actually embeddes the image into each MP3 file, fair enough, but it looks like it doesn't bother resizing it. So if your jpg is like 100k, and you have 10 songs in an album, then it will add 1mb to the album size. Grief. Considering the iPod only shows a very small image then thats major overkill (unless you want to use other software to view the images when you play the mp3 of course)..... just looked it up and I think the iPod video shows 155x155 images. Just resize the image...... and reattach to every song in album...... Yes. Just reduced the album size by nearly a meg, and looks the same on the iPod. Just less quality in iTunes itself (uses bigger graphic to show art). Bloody Apple. Could have left in an option to resize when moving to iPod or something.

Thanks for the help BTW. Beats the Apple forums where no-one gives a monkeys beyond "How do you make a Britney playlist?" type threads. T**ts....

Cheers

Ps. There are ways to hack the iPod to show different backgrounds, colours etc, although would be nicer if was part of iTunes and not just third party software

I am 99% probably lying in bed right now... so don't blame me for crappy typing
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Me!
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Posted: 6th Jan 2006 12:49
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AH!, I had almost exactly the same issue a long while back with a Elite K7s5a MOBO (think that was the name), anyway, what I had to do was install the MOBO driver updates for the chipset and the internal AGP port driver (this is a low level driver for the mobo..NOTHING at all to do with the video card driver or directx, this is one level lower than that...this drives the actual agp port hardware on the MOBO), without that I was getting all kinds of weird errors including audio problems and codecs that didn`t work, seems that some cards use hardware MPEG decoders and if you have driver problems they mess up, but some apps use software codecs so some things work etc, V confusing.



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Dazzag
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Posted: 6th Jan 2006 16:08
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Yeah it's weird. Older QuickTime worked and games work fine. Annoying. More annoying is the fact that my floppy drive isn't working (one of the pins is bent, probably when installing Raptor RAID drives). And unless I can find a windows program to update the BIOS then I'm stuffed. Can't be bothered to buy another floppy at the minute. I'm all hassled out...

Cheers

I am 99% probably lying in bed right now... so don't blame me for crappy typing
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