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Geek Culture / the radeon x800gto

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Lukas W
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Posted: 24th May 2006 22:11 Edited at: 24th May 2006 22:18
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hello,

my brother recently bought a new gaming computer where the graphics card Sapphire x800GTO was included.

the computer was a "build self" set, so i was the one who put it together.

after a successful setup, partitioning, installation of Windows, he wanted to try f.e.a.r for the first time. after a while the game stopped and a error message appeared, the VPU RECOVER UTILITY as it's called. it tells me/us the graphic card has been reset due to an error, and there's "send" "dont send" buttons where you can send the error message to ATI or not.

i thought maybe his graphics card and/or something else was broken.

so we decided to move my 6600GT into his computer and his x800gto into my computer. it all worked well.. for his part :/

now i get the VPU error message everytime i run a darkbasic pro application (with shaders). that really sucks because at the moment i am trying to learn vectors and experiment with shaders and stuff for my upcoming game.

both of us have almost the same setup:
he have a Athlon 64 x2 4200+, and i have a Athlon 64 3500+)
we both have 350W of PSU, and same memory size and same HD size.

i was thinking that maybe the GPU didn't recieve enough power to control the heat sink/fan (the card is gigantic! see link below).

i haven't found any information about the recommended PSU power,
but in order for the graphics card to funtion i had to remove my wireless network card, because it didn't have enough power to start

anyway, after the "vpu error" the screen is fuzzy, like this:


and sometimes the USB ports doesn't work so i have to restart.

in my opinion these are signs of low PSU power, and we are concidering buying a new PSU.

this is the card: http://www.newegg.com/Product/Product.asp?Item=N82E16814102684

woo! long post. i won't bother you for a while now.

edit,
i forgot to attach the image, and i forgot to ask something:
does anyone know the recommended setup (im thinking PSU power here) for this card to function properly?

edit2,
i also just noticed that i posted this in the wrong board!
i thought this was the General Talk borad

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BENOJ
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Posted: 24th May 2006 22:20
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sure the druivers are completely up to date, the ones you get on the cd are usualy out of date by the time you bought the product, i know muine were, and i have the x1800 sapphire



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Lukas W
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Posted: 24th May 2006 22:25
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yes, i downloaded catalyst v6.5 and .Net 1.1

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BENOJ
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Posted: 24th May 2006 22:31
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have you maade sure the connectors for the pci-ex slot are completely clean, i.e no finger prints etc....

have you overclocked the card at all, because when i overclocked mine too much once my screen went like yours



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Lukas W
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Posted: 24th May 2006 22:38
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yes, i checked the pci-e slot for dirt, it looked clean.
no, i haven't overclocked it. but maybe if i decrease the speeds to it's minimum it will use less power from the PSU.

i will try that.

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BENOJ
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Posted: 24th May 2006 22:42
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ok kool might work, heres a good tool:
http://www.techpowerup.com/atitool/

dont do it thru the bios, if it screws up you may knack it, this saves its last state and then if it screwes up it changes it back, also you can search for the highet core and highest mem levels



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QuothTheRaven
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Posted: 24th May 2006 22:42
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HOW DID YOU DO THAT MAGIC WITH THE VIEW BUTTON! witchcraft!

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Chris Franklin
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Posted: 24th May 2006 22:43
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ff copy image location

Stunt man 2 http://forum.thegamecreators.com/?m=forum_view&t=79827&b=8&p=0
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Hawkeye
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Posted: 24th May 2006 22:50
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Splendid explanation, Chris.

Quothyboy, try this mojo:


In effect, you're combining url with img tags

Lucas, that's pretty freaky stuff mate :S 'fraid I don't have a clue.


I am but mad north north-west; when the wind is southerly I know a hawk from a handsaw - Hamlet, Hamlet
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JerBil
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Posted: 24th May 2006 22:50
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This is kind of a strange idea, but I had some game issues on a
new AMD 64 x2 4200+ a while back and this fixed it. Try AMD's
dual core driver for WinXP. It's the next to last download on
the page. The driver from MS doesn't work quit right.

http://www.amd.com/us-en/Processors/TechnicalResources/0,,30_182_871_13118,00.html

-JerBil

Ad Astra Per Asper
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BENOJ
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Posted: 24th May 2006 22:51
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btw, one question lucas, your motherboard isnt an abit model is it?



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NeX the Fairly Fast Ferret
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Posted: 24th May 2006 22:52
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Nothing from Microsoft works right.

<OMG></OMG>
NeX, you cant be serious - CattleRustler.
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McLaine
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Posted: 24th May 2006 22:55
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In my experience this is a driver issue, and a software issue.

came accross this lots with BF2 and a spphire card.

It's not a case of getting the latest drivers either, grr. In our case here there was only one driver release that had the card working with BF2.

It's unlikely to be a power issue, as the game would almost certainly not work at all if this was the case.

However, it could be a heating issue, do everything you can to make sure your case is as cool as possible and make sure both CPU fan and GFX card fan are working fully.

There has also been issues in the past with AGP Fast write. Some cards it must be switched on for stability, others it must be off.

Try loading safe defaults for the page in your bios relating to the AGP / PCIE settings, then try several different driver releases.

Another problem with ATI is their drivers leave a lot of crap in your system when you uninstall. Do a search on Google for 'Driver Cleaner Pro' and use that after a normal uninstall and see if that helps.

It's not my fault!
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McLaine
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Posted: 24th May 2006 22:57
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Aren't I nice, I searched for you.

http://www.drivercleaner.net/

It's not my fault!
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BENOJ
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Posted: 24th May 2006 23:03
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ati tool , lest you set fan speeds dynamicaly, e.g if the gpu is over a certain temop then it increases the fan speed etc.. so its a good alround tool



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Lukas W
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Posted: 24th May 2006 23:12 Edited at: 24th May 2006 23:26
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i have installed ATITool now and will try it out after this post.

thanks yerbil for the amd x2 driver. but unfortinatley i'm sitting on a single processor and i get the error here aswell as on my brothers x2 precessor. i will tell him to install that driver though.

my mother board isn't an abit it's a
according to Aida32.

cool, driver cleaner.
do you think maybe my old drivers from the 6600GT gpu can mess things up? i will use drive cleaner to check it out yea?

i ran a test, after 7 secounds the screen went black and the computer froze.
i restarted, ran a different test, after 50 secounds the screen went black and the computer froze :/
these test was from ATITool.

so i clocked the GPU at 250 Core and 250 Memory.
(it used to be 400core and 400memory). so we will see in time if this was any progress.

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Posted: 24th May 2006 23:38
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Ok. I know what the issue is in a way. I have an x850xt from ATi. I bought it and installed it on two different motherboard with 2 different processors and everything. I still cant fix it yet. But I was having the exact EXACT same issues and just couldnt find any fixes for it. So then I read more and more online and I tested by power supply. Turns out the PSU is really crappy and unstable causing the issues. I would recommend testing the card on a different PSU. At least 420watts because 350 is a little low for that card. If not you can also try the card with a different set of RAM which is also something I didnt try but I am happy to hear someone with the same issues as me. BTW, use omega drivers because they will help with stablility.

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Oddmind
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Posted: 25th May 2006 00:56
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350 is low...

I have this exact same card. It is and always has worked fine, for everything i play. Wondeful card, just make sure everythings up to date and look into getting a new power supply.

formerly KrazyJimmy

I'm the lizard king, I can do anything.
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Lukas W
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Posted: 25th May 2006 15:09
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yea i pretty much expected that the PSU didn't have enough power to feed the card. but it didn't help if i turned down the core and memory clock to it's minimum either :/ so i don't know..

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Posted: 25th May 2006 21:51
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Try it with a new PSU. If you need help on buying a new one and need the best deal i can help you.

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Lukas W
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Posted: 25th May 2006 22:02 Edited at: 25th May 2006 22:04
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the company we bought it from must have known that this graphics card required a larger psu so i'm sure we get a new one once we make a call.

edit,
incase that was confusing:

he (my brother) bought a new computer that we built ourself.
along with the computer came this card, so there basically is two explanations:

1) the comany only have 350w psu's
2) they sent the wrong psu

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Posted: 26th May 2006 00:05 Edited at: 26th May 2006 01:13
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Well if they cant send you a new PSU. They arent much money (ranging fro $20-$100) and the $20 one is actually good lmao. And I actually just recently bought a new PSU so I have researched them alot now so if you need help jus ask.

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Lukas W
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Posted: 27th May 2006 02:04 Edited at: 27th May 2006 02:05
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i was playing Armadillo Run, when the card scieced functioning again.
this time i took a snapshot of the error message:


anyone else got this with a radeon card?

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20
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Posted: 27th May 2006 02:23
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I figured ur issue out. It in fact is the PSU. I had the same issue and today got a new PSU and the gfx card now works. I recommend getting a new one

Formerly: xTransworldx & Modest Mouse
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Eric T
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Posted: 27th May 2006 02:29 Edited at: 27th May 2006 02:30
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Yes, its a PSU related issue. I had this error on an old AGP build where I only had a 300w PS trying to blast out massive hardware. If its AGP, Turn down the AGP speed in smartgart from 8x to 4x. If its PCI-E, I have no clue.

But get a 450w PS... That'll fix it fo` sho!

http://blog.myspace.com/erict
*Boom HEADSHOT!*
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CattleRustler
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Posted: 27th May 2006 02:32
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yeah pci-e needs lotsa juice

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Posted: 27th May 2006 05:50 Edited at: 27th May 2006 06:05
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Actually I was running a 420watt and 450max load PSU and it didnt work. I just got a 550 watt but it was cheap and had some issues in the beginning but so far so good on my x850xt AGP and its working now but before it crashed just like yours

EDIT:

i take that back lol. im crashing again, the PSU does not have good amps but if i wire it right, it works so yea PSU is the issue

btw I recommend a 500 watt PSU minimum.

Formerly: xTransworldx & Modest Mouse
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Lukas W
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Posted: 27th May 2006 11:24
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ok, thanks for your help guys
i will make a call on monday and see what happens.
hopefully i will get one for free, because here in norway a 500w PSU costs 700kr which is about $114.5 or £61.29.

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