Note, I'm not pissed off with TGC or anything, this is just a question
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Everytime I've ordered something from TGC in the past (using Western Union, btw), the final step is to send an email to sales@thegamcreators.com with info about the order.
Some days ago, I felt it was time to expand my collection of TGC products, so I went and ordered Extends.
On the final page in the ordering procedure, I was as usual prompted to email sales@thegamecreators.com
Some minutes after I sent this email, I received an automated reply, telling me to use the sites enquiry system instead.
No big deal about that, so I did.
After two days, I got a notification that that enquiry had been answered.
The answer, however, read (in other words, but....):
"I'm sorry to inform you that I've got no idea what your enquiry's about.
Please give me some more details."
Well, I gave the details, but it will probably take two to three days for them to reply to that.
Since I typed everything down after the given template (1: your name, 2: your adress, etc.) along with order ID's and quite obvious headlines, my question is now
are you really supposed to order using the enquiry system? 
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As stated in the beginning of the post, no offence, just a question
(but yeah, I am a little bored at the thought that I'll probably have to wait for this product until next week. Oh well...
)
Det är väl så
