Okay.Here is the way I see it.I don't answer too many questions about 3DS Max becuase I don't have and can't afford the software.
I am thinking if you paid between $2000 and $4000 for a program it has probably got some excellent support from Autodesk.
If you are too lazy to check out the Autodesk forums and other support services that they have then you are one of the wonderful people who don't read stickies,the AUP,any posts in a thread before you post yourself and are incapable of using the search function.
That is becoming a big problem with the forums here.People don't have the time to do any of the above even though it may take less time to start a new thread in which a subject has already been posted about several times.
I know if I bought 3DS Max you can bet you oats that if I have a problem with the software or a question about how to use it I am heading right to Autodesk and I am going to get an answer.For that much cash they should send a tutor to your home to teach you how to use it and bring you your coffee.
If you have questions about 3DS Max you should go to Autodesk.Most of the forum members here do not use it.
That would be your best place to get support.