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Geek Culture / Internet Help

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Cian Rice
20
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Joined: 8th Jun 2004
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Posted: 1st Oct 2006 04:54 Edited at: 1st Oct 2006 04:55
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Hi Guys,

I am in urgent need of some internet? related help. My problem is that I suddenly have lost the ability to connect to the internet with Internet Explorer, or use features like the Windows Media Player Online Guid or iTunes Store, nor have I been able to connect to the net to install Visual C# Express, so I can install XNA. Basically, I can't access internet related sections of my applications, and can only access the net via Firefox, and for some things need to use IE, because FireFox isn't supported for them. Plus, I need to buy some music from iTunes, etc.

Help would be GREATLY appreciated.

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Agent Dink
20
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Joined: 30th Mar 2004
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Posted: 1st Oct 2006 05:29
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Reset everything in IE to their defaults, run some ad-ware/spyware tools, and anti-virus stuff. See what happens then. Hopefully it's nothing serious.

Sometimes the only way over a wall is to pile up enough bodies to climb over - Dave W.
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Cian Rice
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Joined: 8th Jun 2004
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Posted: 1st Oct 2006 16:52
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I reset IE to its defaults and nothing changed. I'm trying to install SpyBot: S&D but it won't install because it can't gain access to the server, and my anti-virus supsciption just recently ran-out, so unfortunatly that doesn't seem to be an option, unless some can point me to any other good, free anti virus apps that I can use until then.

But thanks for the help.

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dab
20
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Joined: 22nd Sep 2004
Location: Your Temp Folder!
Posted: 1st Oct 2006 22:48
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If you have a genuine Windows, try using Windows Defender (Beta 2 I think). It's actually not that bad. Just slow at searching.

Your mom has been erased by a mod from you telling too many "your mom" jokes.
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Dazzag
22
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Joined: 26th Aug 2002
Location: Cyprus
Posted: 2nd Oct 2006 00:04
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Defender beta 2 said my suddenly suspiciously sluggish (now and again) laptop was perfectly fine with no spyware or anything. Chuck SpySweeper on it and it found a good dozen or so. After that it all seems fine again. Stuff Defender I say.

Cheers

I am 99% probably lying in bed right now... so don't blame me for crappy typing
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mido
19
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Posted: 2nd Oct 2006 00:18
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maybe your having proxy proplems

i'm one of the bad things that happen to good people
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Cian Rice
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Posted: 2nd Oct 2006 00:30
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Its the same proxy its always had, so I'm not so sure about that... =/

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SirFire
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Joined: 4th Apr 2005
Location: North America
Posted: 2nd Oct 2006 00:39 Edited at: 2nd Oct 2006 00:39
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control panel/internet options/connections/lan settings

if you use a proxy, make sure it's set there
if you don't use a proxy, make sure there's nothing there

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Cian Rice
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Posted: 2nd Oct 2006 00:42
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It was already set there before hand, so nothing has changed.

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SirFire
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Location: North America
Posted: 2nd Oct 2006 00:50
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Well settings have been known to mysteriously get changed, I was just suggesting you check them.

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Matt Rock
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Joined: 5th Mar 2005
Location: Binghamton NY USA
Posted: 2nd Oct 2006 01:04
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Defender drops a file into your system that you don't have the option of turning off, even when you ctrl+alt+del. For that, I hate it Try Ad-Aware, it usually finds tons of stuff that spybot can't find, and you can't argue with the price... free Then again, spybot finds stuff that adaware can't find, so I end up using trendware micro, which costs money but finds everything those two can find and then some. Anyway, Ad-Aware is pretty good.

It definitely sounds like a browser hijack, which any good anti-spyware/ adware/ malware app should find and liquidate.


"In an interstellar burst, I'm back to save the universe"
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indi
22
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Joined: 26th Aug 2002
Location: Earth, Brisbane, Australia
Posted: 2nd Oct 2006 04:19
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Flush any temp folders
Flush your browsers

Spybot Search and Destroy

turn on advanced mode
set the host file button twice for full protection
check the startup list for any red indicators
block the list of nasty sites twice
2nd click will appear to take a little longer but its adding the full list.

Lavasofts Adaware Free Edition

Do a deep scan if you have the time


Hijack this

Show us a log once you get to here.


You might be so lucky as to just reinstall IE from your Windows Disc after you identify if its Malware or a hijack etc..

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Matt Rock
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Location: Binghamton NY USA
Posted: 2nd Oct 2006 04:37
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ooh, I forgot about the HJT log, good call Indi. Yeah, between Spybot S&D and Adaware you should be able to kill this sucker And the HJT log can show us if there's any other bad crap that's on your system, or if this thing is a serious pest that refuses to die, then we'll have you killbox it.


"In an interstellar burst, I'm back to save the universe"
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Agent Dink
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Posted: 2nd Oct 2006 05:00
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AVG - Anti Virus Guard is a free, well, as the name implies, anti-virus. I think it works pretty well and is updated quite often. The guy who recommended it to me is a network technician for a phone company, and he knows what he's talking about when it comes to this stuff. The best part though is that it is free. Just google for it, you'll find it in the first few results.

Sometimes the only way over a wall is to pile up enough bodies to climb over - Dave W.
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Phaelax
DBPro Master
21
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Joined: 16th Apr 2003
Location: Metropia
Posted: 2nd Oct 2006 09:50
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indi pretty much hit everything I was gonna say.

As for checking your lan settings, don't bother. If FF can access the internet then its obviously a software issue somewhere.

There's always Norton anti-virus, if you don't mind losing every free resource available and bloated software.

"Using Unix is the computing equivalent of listening only to music by David Cassidy" - Rob Pike
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mido
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Posted: 2nd Oct 2006 21:49
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check the firefox internet settings and see if they are the same as IE

i'm one of the bad things that happen to good people
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Cian Rice
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Posted: 2nd Oct 2006 21:55
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Thanks for all the help guys but I got it fixed. It was a rather odd issue to be quite honest. Not one I feel like explaining. =P

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SirFire
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Joined: 4th Apr 2005
Location: North America
Posted: 2nd Oct 2006 22:43 Edited at: 2nd Oct 2006 22:46
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Quote: "As for checking your lan settings, don't bother. If FF can access the internet then its obviously a software issue somewhere."


FF and IE do not use the same internet settings.

IE uses the settings in "Internet Options", and firefox uses it's own set of settings.

If you go and put gobbledygook in "Internet Options", FireFox won't care b/c it doesn't even pay attention to those settings. IE, on the other hand, will no longer work.

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