Friend of mine just chucked her Pink RAZR after only a year or so. Loved the design, but functionality is pants. PEBL is a fair bit better apparently (her replacement). GUI looks pretty much the same but it has some nice additions (address book and DOB for example). Dunno about new RAZRs though (esp. the V3i and phones like that).
Personally I found the V3's GUI looked a bit pants. Well compared to my oldish Sony S700i which is sharp as hell, but shaped like a brick. But it's the closest I've seen (well, the V3i) to my old beloved Motorola StarTac or V50 (loved those phones).
Cheers
I am 99% probably lying in bed right now... so don't blame me for crappy typing