I recently got a taxi over to gamestop in a mall near by. When I went in, I wanted to purchase an M-rated game, which requires the buyers age to be 17+ (if you don't live in America). I went in, and put the case down. The woman who was working at the register went in the back room and came back 5 minutes later with the game. She scans it into the register.
WOMAN: Do you have ID?
I don't usually get asked for ID, considering I look my age. I didn't have that big of a problem, I just handed her my identification.
WOMAN: Is this
your ID?
ME: Yes.
She appears to scan it, but now that I look back I really don't think she did.
WOMAN: This is your identification?
ME: Yes. I'm sure.
WOMAN: Well, it doesn't appear to be valid.
ME: Are you sure? It hasn't expired or anything.
WOMAN: I'm sorry, I can't let you buy this.
ME: Can you please try again?
WOMAN: I'm sorry, but I can't let you buy this game.
So, I took my license back and walked out. I went to another store, which didn't have the game, but I tried to get some random M-rated game there, and everything appeared to go through. I told the guy working the register there about what happened, and he agreed with me that something was off.
I went back and went to the other woman working the other register. I gave her my identification and tried again. This time she took my ID but went and said something to the other woman who I talked to previously.
WOMAN: I'm sorry, I can't let you buy an M-rated game here.
ME: Well, I look like I'm 20, don't I?
WOMAN: Yes, sir, you are clearly over age, but I can't let you buy an M-rated or AO-rated game without identification.
So I took my identification back and walked out. I'm filing a complaint with Gamestop. I'm just going to order the game online.
Please post your thoughts here.
UPDATE
I went through the trouble of filing a complaint. I talked with a human about it, and he said there were other complaints coming in from that SAME store. According to him, there have been similar complaints, but nothing has been done about the two employees. Apparently, they have not been able to contact the store manager about this.
At least I'm not alone on this one.
Just remember to take your ID with you - wait, oh yeah, you should also bring a friend to verify who you are, and maybe bring an FBI or Interpol agent, and possibly, bring your birth certificate along with all your ID's you've had previously and you should also bring a lie detector machine with you, just in case.
Your signature has been erased by a mod because it's too big--- 300k!?